Experience

Loadsure

• United Kingdom
• Insurance
• 1 - 100 Employee

• VP of Engineering

  • Feb 2023 - Present



Proton.ai

• United States
• Software Development
• 1 - 100 Employee

• Head of Professional Services

  • Jul 2022 - Jan 2023

  Department leader of a CRM AI platform company, serving the supply-chain space Department leader of a CRM AI platform company, serving the supply-chain space



Cycle Labs

• United States
• Software Development
• 1 - 100 Employee

• Director of Professional Services

  • Jul 2021 - Jul 2022

  Department leader of a software automation firm that ensures high-quality services are delivered to mid-market and enterprise clients Department leader of a software automation firm that ensures high-quality services are delivered to mid-market and enterprise clients



Tryon Solutions

• IT Services and IT Consulting
• 1 - 100 Employee

• Cycle Delivery Manager

  • Mar 2021 - Jun 2021

  Team Manager responsible for the technical success of software solutions to major international corporations

• Solutions Architect in Test, Principal

  • Jun 2020 - Mar 2021

  As a manager in the test automation industry I facilitate providing the right solutions to solve challenges that new software implementations can bring by bridging business to the technical needs.Responsibilities include technical account management, staffing, team leadership, capacity planning, driving change, and being the conduit between customers and our technical teams

• Senior Solutions Engineer

  • Jul 2019 - Jun 2020

  Provide functional and technical expertise to customers implementing Cycle, both onsite and remote. Trained customers and internal engineers on best practices when writing automated Cycle test cases. Lead technical aspects of a project to include reviewing technical work, providing guidance on development, and ensuring standards are met.

• Solutions Engineer

  • Apr 2018 - Jul 2019

  Responsible for the development of customer requested test cases that both automate and validate processes. Wrote performance tests, custom reports, and developed an automated database driven testing framework. Utilized Cycle, an automation framework and other customer acceptable tools to implement automated testing solutions.



FedEx

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Software Engineer

  • Dec 2016 - Apr 2018

  A technically-oriented developer that identifies business inefficiencies and improves them with technical solutions A technically-oriented developer that identifies business inefficiencies and improves them with technical solutions



MacGregor Partners, Part of Accenture

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Software and Hosting Engineer

  • Dec 2015 - Nov 2016

  Detail-oriented engineer who owns the architecture, development, and implementation of performance tracking software for supply chain clients Detail-oriented engineer who owns the architecture, development, and implementation of performance tracking software for supply chain clients



Genco - Hershey

• Edwardsville, IL

• WMS Administrator

  • Oct 2013 - Dec 2015

  Technically oriented developer that identifies business inefficiencies and improves them with technical solutions Technically oriented developer that identifies business inefficiencies and improves them with technical solutions



Army National Guard

• United States
• Armed Forces
• 700 & Above Employee

• Signal Sergeant

  • Jan 2008 - Jan 2015

  Motivated team leader leveraging technical experience to support communications for military exercises. Motivated team leader leveraging technical experience to support communications for military exercises.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Administrator

  • Jul 2012 - Oct 2013

  Customer-facing analyst responsible for the success of the mobile software team Customer-facing analyst responsible for the success of the mobile software team



Best Buy

• Retail
• 700 & Above Employee

• Computer Specialist

  • Jul 2011 - Jul 2012

  Trained in functionality of Android OS, OSX, OS X Lion, Windows Operating Systems (XP,Vista, 7) Provide customer support with software and hardware malfunctions in person and over the phone. Exceeded the standard with daily revenue goals. Trained employees on computer functionality Trained in functionality of Android OS, OSX, OS X Lion, Windows Operating Systems (XP,Vista, 7) Provide customer support with software and hardware malfunctions in person and over the phone. Exceeded the standard with daily revenue goals. Trained employees on computer functionality