Experience

Excelligence Learning Corporation

• United States
• Higher Education
• 200 - 300 Employee

• Director of Operations

  • Jan 2023 - Present

  • Refine and execute a strategy for all aspects within the facility • Oversee operational planning and execution for the team and support groups. • Maintain expenses at or below budgeted levels. • Identify and implement process improvements and standardization opportunities • Assume an active role in strategic planning in response to company forecasts and initiatives. • Maintain a regular dialogue with senior management and executive leadership. • Ensure that service levels, metrics and KPI’s are consistently met and develop action plans for areas that are not meeting expectations. • Lead, motivate and develop the management and supervisory team. • Drive network and process optimization programs



Amazon

• United States
• Software Development
• 700 & Above Employee

• Senior Operations Manager

  • May 2021 - Feb 2023

• Outbound SME

  • Jan 2021 - May 2021

  Subject matter expert for Outbound department at MKC6. Responsible for driving building results, developing Area Managers and peer Operations Managers and executing building wide projects and initiatives.

• Operations Manager

  • Jul 2019 - Jan 2021

  Led a team of Area Managers, Dispatch Leaders and associates to drive performance. Responsible for building processes, systems and mechanisms as well as driving process execution and efficiency through data-driven decisions and analytical problem-solving. Additional duties include coaching and mentoring a team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the organization.



ALDI USA

• United States
• Retail
• 700 & Above Employee

• Corporate Buying Supply Chain Manager

  • Oct 2015 - Jun 2019

  Collaborate with procurement and logistics to reduce total supply chain cost for delivery from suppliers to all ALDI US distribution centers.

• District Manager

  • Jan 2013 - Sep 2015

  Oversee, direct and develop store operations and all operational personnel within assigned district to support the company’s objectives of maximizing sales and controlling expenses.



University of Missouri-Columbia

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant

  • Aug 2011 - Dec 2012

  Graduate Assistant for the Total Person Program in the Athletic Department. Responsible for mentoring and tutoring student athletes for potential careers after sports. Graduate Assistant for the Total Person Program in the Athletic Department. Responsible for mentoring and tutoring student athletes for potential careers after sports.



St. Louis Sports Commission

• United States
• Spectator Sports
• 1 - 100 Employee

• Marketing and Operations Intern

  • Jan 2010 - Jun 2010