Experience

Eureka Solutions (Scotland) Ltd

• United Kingdom
• Software Development
• 1 - 100 Employee

• Oracle Netsuite ERP Sales Consultant and Account Manager

  • Oct 2019 - Present

  Eureka Solutions is the UK’s leading provider of business management software solutions because we combine technical expertise with personalised, customer-led service. Together we will get you where you want to be and beyond, giving you the power and visibility to run your business more effectively and efficiently. We partner with NetSuite and Sage to provide the following: • ERP (Enterprise Resource Planning) • CRM (Customer Relationship Management) • eCommerce • Cloud • SaaS • On-Premise I work with CEOs/CFOs to help them gain increased visibility into their business using NetSuite's financial management solution. With NetSuite, you run your business in one application, with all your data stored centrally for state-of-the-art reporting, dashboards and analytics. NetSuite's multi-tenant Cloud infrastructure allows your employees to work from any office, from home or when travelling with iPads/tablets and mobile phones. Sales reps can see inventory availability and place orders when on the road; while executives can access real-time business metrics from anywhere, 24/7/365. NetSuite's automation allows controllers/accountants to focus on the overall financial health of the company instead of laborious time-consuming reports in excel. Some of the areas of the business we work to improve together are: • Manual and inefficient financial close processes • Gaining real-time visibility into company performance • Synchronizing complex order, billing and revenue processes • Managing global business operations • Financial controls and reporting If you are experiencing difficulties in any of these areas please contact me and I will be happy to align you with appropriate resource Show less



Xactium

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Software Sales Executive (Salesforce Product)

  • Jan 2018 - Sep 2019

  Role- • Generate a pipeline of sales opportunities via research, prospecting, cold calling or social media • Giving software demonstrations to C Level executives • Building long term relationships with prospect customers through long sales cycles. • Manage the commercial relationships with prospect customers. • Understand the technical nature of the product and analyse the customers needs • Work independently either from home, the office in Sheffield or London or traveling to a client visit • Account Manage the customer after signatures are complete for the first 9 months of their customer journey. Show less



Martek Marine Ltd

• United Kingdom
• Maritime Transportation
• 1 - 100 Employee

• Sales Manager EMEA

  • Sep 2017 - Dec 2017

  Role- • Inspire, motivate, lead, coach and develop the internal sales team to increase revenue • Responsible for overall running of the department including performance management process: 1:1’s, personal development plans, performance reviews and all HR processes. • Managed a team of 12 people Role- • Inspire, motivate, lead, coach and develop the internal sales team to increase revenue • Responsible for overall running of the department including performance management process: 1:1’s, personal development plans, performance reviews and all HR processes. • Managed a team of 12 people



DFS

• United Kingdom
• Retail
• 700 & Above Employee

• Online Sales Manager

  • Jul 2010 - Sep 2017

  DFS- HEAD OFFICE Web Sales Manager April 2013- September 2017 Web Sales Department trainer September 2012- April 2013 Web Salesperson July 2010- September 2012 Role • Inspire, motivate, lead, coach and develop the team of 60 salespeople • Resolve complaints using empathy and understanding whilst using strong commercial awareness • Responsible for day to day running of a multi million pound department. • Lead the team in achieving KPI’s, ensuring world class customer service • Responsible for performance management process: 1:1’s, personal development plans and performance reviews, HR issues such as disciplinary meetings. • Regular team meetings and communications • Train all new starters and deliver on going sales coaching • Design and collate Management Information. • Report Management Information to the Sales Director. Show less



Royal Bank of Scotland Business

• United Kingdom
• Banking
• 700 & Above Employee

• Customer Advisor

  • Sep 2008 - Jul 2010

  ROYAL BANK OF SCOTLAND Oct 2008- Jan 2010 Branch Customer Advisor- Mortgages, Loans and Financial Protection Role • Responsible for the branch sales target, holding face to face appointments with new and existing customers. Self generate appointments through cold calling. • Working within the branch network maximising sales opportunities through all available banking products including Credit Cards, Loans, Financial Planning, Mortgages etc ROYAL BANK OF SCOTLAND Oct 2008- Jan 2010 Branch Customer Advisor- Mortgages, Loans and Financial Protection Role • Responsible for the branch sales target, holding face to face appointments with new and existing customers. Self generate appointments through cold calling. • Working within the branch network maximising sales opportunities through all available banking products including Credit Cards, Loans, Financial Planning, Mortgages etc



Barclaycard

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Account Manager

  • Dec 2007 - Aug 2008

  Secured Lending and Insurance Customer Account Manager - Role • Maximising sales opportunities, advising and selling tailored PPI • Managing the loan process from initial enquiry to completion providing a positive customer experience and high levels of customer service Secured Lending and Insurance Customer Account Manager - Role • Maximising sales opportunities, advising and selling tailored PPI • Managing the loan process from initial enquiry to completion providing a positive customer experience and high levels of customer service



Nemo Personal Finance

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Customer Account Manager

  • Jun 2007 - Dec 2007

  Secured Lending and Insurance Customer Account Manager: Role • Completing fact finds with customers to identify potential shortfalls in insurance and match customer’s needs with products available whilst maximising all sales opportunities • Ensuring all cases are underwritten to a high level of accuracy Secured Lending and Insurance Customer Account Manager: Role • Completing fact finds with customers to identify potential shortfalls in insurance and match customer’s needs with products available whilst maximising all sales opportunities • Ensuring all cases are underwritten to a high level of accuracy



Norton Finance

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Customer Account Manager

  • Jun 2004 - Jun 2007

  Many roles including inbound sales advisor, underwriter and- Customer Account Manager Jan 2005- June 2007 Key Achievements • Achieved several internal promotions within a two year period Role • Maximised the loan amount by looking for higher consolidation amounts where possible. • Maximised the percentage of PPI sold by using the features and benefits of the policy. Many roles including inbound sales advisor, underwriter and- Customer Account Manager Jan 2005- June 2007 Key Achievements • Achieved several internal promotions within a two year period Role • Maximised the loan amount by looking for higher consolidation amounts where possible. • Maximised the percentage of PPI sold by using the features and benefits of the policy.