matt hoffman

Technical Support Engineer at ExaDigm, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Experience

  • NEXGO, Inc.
    • Technical Support Engineer

  • ABMX Servers
    • Tustin, CA
    • Support Engineer
      • Jun 2012 - Feb 2013

      Inbound Phone Support / Troubleshooting Tier 1, Tier 2 Technical Support Computer Hardware Configuration Software Setup Support Project Consultation Server Environment Setup / Deployment Hands On Hardware Troubleshooting RMA Intake Management Network Management Inbound Phone Support / Troubleshooting Tier 1, Tier 2 Technical Support Computer Hardware Configuration Software Setup Support Project Consultation Server Environment Setup / Deployment Hands On Hardware Troubleshooting RMA Intake Management Network Management

  • Flex
    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Customer Service Technician - Field Team Supervisor
      • Jul 2008 - Jul 2010

      Retail Sales Face to Face Customer Care Tier 1, Tier 2 Technical Support Inventory Management Cash Management Troubleshooting Sales Reporting Quota Management Mentor / Trainer / Hiring Retail Sales Face to Face Customer Care Tier 1, Tier 2 Technical Support Inventory Management Cash Management Troubleshooting Sales Reporting Quota Management Mentor / Trainer / Hiring

  • 24 Hour Fitness
    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Service Representative Lead - Assistant Service Manager
      • Sep 2005 - Jul 2008

      Retail Sales Face to Face Customer Care Inventory Management Cash Management Sales Reporting Mentor / Trainer / Hiring Technical Repairs of On Site Equipment Account Management Membership Presentations Retail Sales Face to Face Customer Care Inventory Management Cash Management Sales Reporting Mentor / Trainer / Hiring Technical Repairs of On Site Equipment Account Management Membership Presentations

  • Vivendi Games
    • Quality Assurance Team Member
      • Sep 2004 - Aug 2005

      Quality Control CRM Computer Hardware/Software Database Construction/Editing Software Troubleshooting Hardware Troubleshooting Quality Control CRM Computer Hardware/Software Database Construction/Editing Software Troubleshooting Hardware Troubleshooting

Education

  • Santiago Community College
    2007 - 2012
  • El Modena High School
    1999 - 2003

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