Experience

Tharstern Australia

• Australia
• Software Development
• 1 - 100 Employee

• Technical Support Engineer

  • Aug 2013 - Present

  Sharing my knowledge of the Vpress web to print and Tharstern MIS software to provide ideas and solutions to my customers. Providing data reporting solutions with SQL SSMS, Crystal Reports and ASP pages. Configuring and updating our software on client's servers. Testing, finding causes and solutions to problems. Providing training in house and online to new and existing customers. Sharing my knowledge of the Vpress web to print and Tharstern MIS software to provide ideas and solutions to my customers. Providing data reporting solutions with SQL SSMS, Crystal Reports and ASP pages. Configuring and updating our software on client's servers. Testing, finding causes and solutions to problems. Providing training in house and online to new and existing customers.



Snap Print & Design

• Australia
• Printing Services
• 1 - 100 Employee

• General Manager

  • Sep 2009 - Jun 2013

  In this role I managed all areas of the business including marketing, human resources, sales, finance, accounts, manufacturing, estimating and despatch. Providing clients with print, marketing and graphic design services. Clients included large corporations such as Glaxo Smith Kline, Bristol Myers Squibb and Siemens as well as local small and medium size businesses. In this role I managed all areas of the business including marketing, human resources, sales, finance, accounts, manufacturing, estimating and despatch. Providing clients with print, marketing and graphic design services. Clients included large corporations such as Glaxo Smith Kline, Bristol Myers Squibb and Siemens as well as local small and medium size businesses.



Whirlwind Print

• Australia
• Printing Services
• 1 - 100 Employee

• Key Account Manager & Vic Sales Team 2IC

  • Apr 2005 - Sep 2009

  Providing print advice and job management to top tier clients. Providing management support to the Vic sales manager. Training new employees on the in house workflows and how to use the Tharstern MIS to enter and manage job production and delivery information. Providing print advice and job management to top tier clients. Providing management support to the Vic sales manager. Training new employees on the in house workflows and how to use the Tharstern MIS to enter and manage job production and delivery information.

• Customer Service Representative

  • 1994 - 2005

  Providing and advice, price quotations and design ideas to retail and business customers. Producing printed materials on digital and offset printing machinery. Applying finishing processes to print material such as trimming, binding and folding. Providing and advice, price quotations and design ideas to retail and business customers. Producing printed materials on digital and offset printing machinery. Applying finishing processes to print material such as trimming, binding and folding.