Experience

Butterfly Network, Inc.
• United States
• Medical Equipment Manufacturing
• 200 - 300 Employee
• Senior Manager, Sales Operations

  • Jun 2021 - Present


Invaluable

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Director Sales Operations

  • Nov 2018 - Dec 2020

  Reported to the CRO/SVP Sales, providing ‘data driven opinions’ to assist ‘data driven decisions’ Managed sales administration, business analytics, attainment planning, and directed sales force enablement Indirectly contributed to 120% (91% in 2017) of plan for key revenue stream during the pandemic Assisted Sales in achieving 125% of plan for new business in 2020 Shifted commission process from spreadsheets to Salesforce for unarguable accuracy Partnered with finance on the… Show more Reported to the CRO/SVP Sales, providing ‘data driven opinions’ to assist ‘data driven decisions’ Managed sales administration, business analytics, attainment planning, and directed sales force enablement Indirectly contributed to 120% (91% in 2017) of plan for key revenue stream during the pandemic Assisted Sales in achieving 125% of plan for new business in 2020 Shifted commission process from spreadsheets to Salesforce for unarguable accuracy Partnered with finance on the selection and subsequent implementation of a billing system to support SaaS sales Through experience, provided strategic input on pricing and commitment to the new software contracts

• Sales Operations Manager

  • Aug 2017 - Nov 2018

  Owned the Salesforce architecture and integrations of both 3rd party and home-grown applications Reduced operating expenses incurred by sales and marketing tools by over $130,000 Refined time consuming processes to increase productivity Used gamification to maximize sales productivity during high pressure periods to maintain motivation Created a specialized revenue based pipeline for forecasting accounting for unpredictable auction results Implemented a solution to allow key… Show more Owned the Salesforce architecture and integrations of both 3rd party and home-grown applications Reduced operating expenses incurred by sales and marketing tools by over $130,000 Refined time consuming processes to increase productivity Used gamification to maximize sales productivity during high pressure periods to maintain motivation Created a specialized revenue based pipeline for forecasting accounting for unpredictable auction results Implemented a solution to allow key customer metrics housed elsewhere to be visible in Salesforce



Blue Cross Blue Shield of Massachusetts

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Sr. Business Analyst

  • May 2017 - Aug 2017

  Translated abstract concepts into clear and actionable deliverables Analyzed business processes to provide scalable solutions within a heavily regulated industry Worked with project teams and vendors to gather and write requirements and provide insight into system opportunities and limitations Coordinated with groups and IT regarding business requirements and operational readiness Drove business stakeholders with the Product Owner toward consensus and decisions Translated abstract concepts into clear and actionable deliverables Analyzed business processes to provide scalable solutions within a heavily regulated industry Worked with project teams and vendors to gather and write requirements and provide insight into system opportunities and limitations Coordinated with groups and IT regarding business requirements and operational readiness Drove business stakeholders with the Product Owner toward consensus and decisions



SDL

• India
• Real Estate
• 1 - 100 Employee

• Sales & Marketing Applications Manager

  • Sep 2014 - Jan 2017

  System owner of Salesforce, Marketo, in-house integrations and 3rd party applications. Managed the relationship with global stakeholders nurturing strong collaboration and synergy. Revamped sales processes to simplify and find alignment across vastly differing software offerings. Analyzed data and processes from acquisitions, identifying pertinent information and specific requirements for the product acquired. Implemented a ‘Sirius Decisions Demand Waterfall’ methodology to allow us to better… Show more System owner of Salesforce, Marketo, in-house integrations and 3rd party applications. Managed the relationship with global stakeholders nurturing strong collaboration and synergy. Revamped sales processes to simplify and find alignment across vastly differing software offerings. Analyzed data and processes from acquisitions, identifying pertinent information and specific requirements for the product acquired. Implemented a ‘Sirius Decisions Demand Waterfall’ methodology to allow us to better measure our marketing funnel.

• Salesforce Manager

  • Dec 2012 - Sep 2014

  Managed a team of 5 to deliver increasing business requirements. Positioned Salesforce to become system of truth for much of the business. Managed the transition, and implementation of marketing automation systems. Successfully managed the migration of data and processes after multiple acquisitions from various CRM/support systems.

• CRM System Administrator

  • Aug 2010 - Dec 2012

  System owner of Salesforce. Undertook a huge clean up and review of functionality to drive adoption and reliance on the data provided. Supported a user base that grew from just under 400 to over 700.



Insurancesaas Ltd

• United Kingdom
• Business Consulting and Services

• Salesforce Certified Administrator

  • Nov 2009 - Aug 2010

  Contributed to the rollout of Salesforce for a global leader in insurance broking and risk management. Contributed to the rollout of Salesforce for a global leader in insurance broking and risk management.


SpeedEquipe
• United Kingdom
• Chief Engineer

  • Jul 2004 - Aug 2009