Matt Hall

Customer Care Consultant at Bamboo Marketing (Worcester) Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Birmingham, England, United Kingdom, UK
Languages
  • English -

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Experience

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Customer Care Consultant
      • Jun 2023 - Present

    • United Kingdom
    • Manufacturing
    • 1 - 100 Employee
    • Customer Service Advisor
      • May 2023 - Jun 2023

      Temporary role, scheduling bathroom fitters to fit customers bathrooms. Temporary role, scheduling bathroom fitters to fit customers bathrooms.

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Sales Administrator
      • Oct 2022 - Apr 2023

    • France
    • Human Resources Services
    • 700 & Above Employee
    • Account Specialist
      • Jan 2021 - Sep 2022

    • United Kingdom
    • Travel Arrangements
    • 100 - 200 Employee
    • Bar Supervisor
      • Nov 2018 - Apr 2019

    • Bartender
      • Apr 2017 - Nov 2017

    • United Kingdom
    • Travel Arrangements
    • 100 - 200 Employee
    • Hotel assistant
      • Dec 2015 - Apr 2016

      As a hotel assistant, my role was to help the hotel guests have a holiday to remember, my different roles included: Breakfast service - clearing plates, answering questions and topping up the breakfast buffets when needed. Housekeeping - maintaining cleanliness of the guests rooms, changing sheets and topping up toilet roll. Day in - maintaining the cleanliness of the hotel all round, mopping floors, cleaning toilets, answering questions at the front desk and assisting with afternoon tea, clearing plates and topping up afternoon tea when needed. Dinner service - providing excellent customer service skills and waiting skills, offering complimentary wine to guests, up selling nicer wines for the guests, bringing out courses and clearing tables once guests are finished. Show less

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Bar Staff
      • Oct 2015 - Dec 2015

      Using my communication and customer service skills, I would look after the customers, pouring drinks and putting food orders through the till, always making sure the customers were happy, and maintaining the cleanliness of the bar/restaurant. Using my communication and customer service skills, I would look after the customers, pouring drinks and putting food orders through the till, always making sure the customers were happy, and maintaining the cleanliness of the bar/restaurant.

    • Event sales
      • May 2015 - Sep 2015

      Event ticket seller, for a prestigious private island event, each week new and exciting acts would perform on Cameo Island in Zakynthos, Greece. My job was to sell tickets to holiday makers for this amazing event, using my customer service and sales communication to convince people why this event was worth paying for and what deals they would get as apart of their package. Event ticket seller, for a prestigious private island event, each week new and exciting acts would perform on Cameo Island in Zakynthos, Greece. My job was to sell tickets to holiday makers for this amazing event, using my customer service and sales communication to convince people why this event was worth paying for and what deals they would get as apart of their package.

  • The Slug and Lettuce
    • Bromsgrove, Hereford and Worcester, United Kingdom
    • Bar Staff
      • Feb 2015 - May 2015

      Working behind the bar in a high rated cocktail bar and restaurant, making sure the customer receives excellent customer service, pouring drinks, making cocktails, putting food through for order and maintaining cleanliness of the bar/restaurant. Working behind the bar in a high rated cocktail bar and restaurant, making sure the customer receives excellent customer service, pouring drinks, making cocktails, putting food through for order and maintaining cleanliness of the bar/restaurant.

  • Veronicas strip
    • Playa De Las Americas
    • Bar Staff/PR
      • Nov 2014 - Feb 2015

Education

  • University of Worcester
    BA Joint Honours, Criminology and Psychology
    2021 - 2028
  • University of Gloucestershire
    Foundation degree, Sports Fitness
    2012 - 2014
  • Worcester college of technology
    Extended National Diploma, Sports Coaching, Development and Fitness
    2010 - 2012
  • South Bromsgrove High School
    High School, 5 GCSEs at A*-C
    2007 - 2010

Community

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