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Experience

    • Canada
    • Events Services
    • 1 - 100 Employee
    • IT Manager/Automation Design Engineer
      • Jun 2022 - Present

      • Manage internal IT budget, infrastructure, and policy • Support business automation projects and processes • Support project management and service departments with IT and automation portions of client facing objectives • Design, develop, validate, and prepare commercial AV systems for presentation, sale, and deployment to various market segments • Manage internal IT budget, infrastructure, and policy • Support business automation projects and processes • Support project management and service departments with IT and automation portions of client facing objectives • Design, develop, validate, and prepare commercial AV systems for presentation, sale, and deployment to various market segments

    • Canada
    • Government Administration
    • 1 - 100 Employee
    • Information Technology Infrastructure Analyst
      • Jul 2021 - Jun 2022

      • Manage the acquisition, installation and configuration of IT infrastructure in accordance with purchasing policies and security best practices• Network (WAN/LAN, Wireless) design, maintenance and support• Information security operations (firewall, IPS, antivirus, malware, spam)• Hosting Infrastructure & Certificates• Office 365 Administration & Security• Server/Hypervisor Design, Administration & Maintenance• Backup & Restore Management• Cyber Security Lead• Telephony, mail, messaging, unified communications• Cellular technology infrastructure• Automation (RMM Configuration & Maintenance)• Responsible for physical security systems (CCTV, Alarm, Card Access)• Technical Consult to Project & Business Management• Support & Consult with helpdesk on escalated issues. Show less

    • IT Help Desk Analyst
      • Jun 2017 - Jun 2022

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Technician
      • Feb 2017 - Jun 2017
    • IT Intern
      • Sep 2015 - Dec 2016

      • Provide exceptional customer service to end-users • Monitor and maintain entire network infrastructure & all applications • Document IT assets, including the commissioning, life-cycling and decommissioning • Perform in-depth server configurations as required • Provide exceptional customer service to end-users • Monitor and maintain entire network infrastructure & all applications • Document IT assets, including the commissioning, life-cycling and decommissioning • Perform in-depth server configurations as required

    • United States
    • Hospitals and Health Care
    • Network Backbone Installer
      • Jan 2014 - Dec 2015

      • Work with data/voice network installation contracts • Setup & configure database servers, patch paneling, switching and routing • Execute tasks using best practice methods • Install physical cabling tasks (including termination to troubleshooting) • Provide support for post-installation issues (including malfunctioning equipment maintenance, etc) • Work with data/voice network installation contracts • Setup & configure database servers, patch paneling, switching and routing • Execute tasks using best practice methods • Install physical cabling tasks (including termination to troubleshooting) • Provide support for post-installation issues (including malfunctioning equipment maintenance, etc)

    • Canada
    • Retail
    • 700 & Above Employee
    • Inventory Systems
      • Sep 2010 - Nov 2012

Education

  • Mohawk College
    Computer Systems Technology - Network Engineering & Security Analyst
    2014 - 2017
  • Mohawk College

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