Experience

Performance Assessments Ltd

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Founder

  • Jun 2020 - Present

  Performance Assessments was born from a change of market, a change of culture and a change of habits. We are car enthusiasts, be it a modern classic or vintage sports car, performance Porsche or American muscle. In our eye’s all cars carry a special place in an individuals’ heart, People are individuals, as are their cars. With 20+ years automotive experience and watching the market change over that time, a steering away from the traditional purchase mechanism to a more remote, ‘hands off’ purchasing experience, especially given 2020’s unique challenges. We saw an opportunity to support buyers, sellers, brokers, lenders and insurers. From this Performance Assessments Ltd was founded. We support finance and insurance providers with independent valuation advice. Perform asset checks on individual or multiple assets, pre or post sale. We can assist with annual asset checks on car collections or revaluations for insurance purposes. Offering a fully mobile solution for clients or dealers wanting to purchase a vehicle without having to take time out to view the car and try to assess its condition. Offering a premium pre and post purchase inspection to ensure the vehicle is “as described” and in a condition reflected by the price. We can also tailor the inspection process to cover specific client requirements. With the current market seeing continued sales and enthusiasts continuing to make purchases be that a modern classic of their youth ( Our founder has a specific lust for his previous Peugeot 205 GTI Roland Garros edition! ) or growing their collection further, we can assist when you find the car you like but wish to have a thorough inspection conducted. Because we are fully mobile, we remove the obstacle of having to transport a car to a garage for inspection which the current owner may not want. We have the complete solution for this. For more info please message with your contact details and I will get back to you. Show less



Autofarm 1973 Ltd

• United Kingdom
• Motor Vehicle Manufacturing

• Service Manager

  • Feb 2019 - May 2020



Vindis Commercial Centre

• Northampton, United Kingdom

• Service Manager

  • Jun 2017 - Feb 2019



Steven Eagell Toyota (Business Centre)

• Peterborough, United Kingdom

• Service Manager

  • Jun 2016 - Jun 2017



Steven Eagell Group

• United Kingdom
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Aftersales Manager

  • Nov 2012 - Jun 2016

  Steven Eagell Toyota is a privately owned group of Toyota dealerships with locations throughout Bedfordshire, Buckinghamshire and Hertfordshire. All of our Aftersales services are carried out by Toyota-trained technicians using the latest equipment. Being a large group ensures we are also in a best position to offer you the very best value for money in all departments. In fact, we’re so confident of this, we will price match any non-authorised garage for servicing and repairs. Steven Eagell Toyota is a privately owned group of Toyota dealerships with locations throughout Bedfordshire, Buckinghamshire and Hertfordshire. All of our Aftersales services are carried out by Toyota-trained technicians using the latest equipment. Being a large group ensures we are also in a best position to offer you the very best value for money in all departments. In fact, we’re so confident of this, we will price match any non-authorised garage for servicing and repairs.



Marshall Toyota, Peterborough

• Peterborough, United Kingdom

• Workshop Controller/ Warranty Manager

  • Jan 2012 - Nov 2012

  Managing technicians workloads, throughput of both internal and external work through workshop accurately and on time to ensure complete customer satifaction. monitoring and exceeding current levels of overall efficiancy. Solely responsible of dealership warranty operations including authorisation, resubmission and monitoring of the warranty administration process Warranty bulletin circulation involving meetings with workshop control and technicians advising changes to policy and procedures Reconciliations from Toyota GB providing our account's department with financial reports And invoice reconciliation. Provide sickness/holiday cover to the service advisors, and parts advisors Maintain strong relationships with Field Service managers within Toyota to work as a team and ensure a smooth process for profitable business growth Dealer Management System: Kerridge Rev 8 and Toyota Central Show less



Marshall Toyota

• Service Advisor

  • Apr 2010 - Jan 2012

  Management of Service Department bookings Site Management Fleet Companies liaison Invoicing Resolving Complaints, Courtesy Car Management. Dealer Management System: Kerridge Rev 7 and in house bespoke system Management of Service Department bookings Site Management Fleet Companies liaison Invoicing Resolving Complaints, Courtesy Car Management. Dealer Management System: Kerridge Rev 7 and in house bespoke system



Turners Toyota, Cambridge

• Aftersales Consultant

  • Apr 2007 - Apr 2010

  Job role comprises of all aspects of service department procedures including technical advice and repair procedures/processes both from customers and technicians. Vehicle inspections Exceptional people skills with customers involving meeting and greeting as well as customer complaints for both Lexus and Toyota service departments Reporting and financial responsibilities including invoicing, gross profit spread sheets and aftersales KPI reports Warranty/audit administration and department approvals Supervising and training a team of service advisors Controlling the aftersales operations regarding appointment times, parts logistics, technician and ramp availability. Reporting to Regional aftersales managers during line managers holiday Dealer Management System: V8 and Toyota Central Working under pressure is essential as is maintaining accuracy in reports not only to management but also delivering exceptional customer care and complete satisfaction with all clients. This job was in a pressured environment in which I thrived in and got a great sense of achievement with. Show less



Ecolab Pest Prevention, Cambridge

• Pest Controller

  • Jan 2005 - Apr 2007

  Routine pest control visits to clients premises managing and controlling infestations when and where necessary. Responding to emergency call outs in a professional and calm manner Handling and administering controlled poisons and toxins. Comply with current regulations carrying out the treatment effectively and recording results Produce concise graphs with the data logged readings in order to issue a certificate to comply with ISPN15 regulations (Forestry Comission) Working effectively in a two man team working across the Country Show less



Priory Motor Group

• Service Advisor

  • Mar 2003 - Dec 2004

  Managing a team of four technicians at the Godmanchester Branch Direct liason with Alfa Romeo/Fiat regional warranty manager for specialist warranty claims Dealer Management System: Kerridge Rev 8 Alfa Romeo GB's service/repair system. Managing a team of four technicians at the Godmanchester Branch Direct liason with Alfa Romeo/Fiat regional warranty manager for specialist warranty claims Dealer Management System: Kerridge Rev 8 Alfa Romeo GB's service/repair system.



Rapid Fit

• Sales Executive

  • Dec 2000 - Mar 2003



Volkswagen, Audi

• Trainee parts advisor and parts administrator

  • Jan 2000 - Nov 2000

  Ordering parts Booking invoices to jobs and general parts administration. Ordering parts Booking invoices to jobs and general parts administration.