Experience

HBR Consulting

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Global Operations Engineer

  • Feb 2019 - Present

  After the joint venture/buy out of our group within LexisNexis MTS I continued in my systems support role. -Worked with Documenting old processes and onboarding new employees to ease in the transition -Worked in break down and shipping of data centers to new locations. -Found completive prices for end of life, or no longer needed servers, network, or storage while we transitioned to the cloud environment -Gained knowledge with Microsoft Azure Cloud, and Nutanix environments -Main point of coordination for over 600 systems and monthly Microsoft patching and reboots with scheduled maintenance windows for downtimes. -Managed shipments across the world. Show less



LexisNexis

• IT Services and IT Consulting
• 700 & Above Employee

• Hardware Engineer

  • Mar 2013 - Feb 2019

  - Served as account manager for several hosted data center customers. This includes troubleshooting, implement, and design, and services.-Maintain a host of various servers, network, storage and other equipment, including Netapp, EMC, HP, Dell, Sun, Cisco, and Juniper equipment.-Implement Architect designs including physical and virtual configurations-Works closely with customers in design and implementation of network, storage and system environments.-Works as a System Admin in storage space, customer accounts, and security-Own the Microsoft patching schedules for all internal and customer vms. This allows me to work closely internally and with customer on maintenance windows and scheduled down times. Show less

• Operations Engineer

  • Jul 2007 - Mar 2013

  Duties include: Monitor and maintain various websites, servers, applications and products. I also perform Second level dispatching, resolution detail, and problem summaries. Maintain various web pages for documentation and troubleshooting reference.