Director, Community Engagement - West

• Jan 2021 - Present

Consultant, Special Projects

• Dec 2020 - Jul 2021

Director Of External Affairs & Innovation

• Oct 2020 - Dec 2020

Community Outreach Manager

• Oct 2019 - Oct 2020

*Increased revenue from partnerships by 750% in less than one year.*Expanded our community partnership base by 200% quarterly.*Enhance the learning journey for PsychArmor’s most dedicated learners by improving our custom learning pathways.*Collaborate with Clinical and Education teams to create learning pathways that meet the needs of learners and partners.*Cultivate relationships with key stakeholders from the corporate, education, healthcare, Veteran non-profit organizations as well as governmental agencies.*Identify and develop new opportunities for strategic partnerships in the fields of suicide prevention, mental health first aid, military cultural competency, and other key areas.*Lead and mentor the members of the Learning Engagement & Partnership Team.*Oversee KPI’s and metrics for each team member’s productivity, goals, and objectives as defined.*Share PAI’s resources with relevant communities, corporations, and organizations.*Create and implement innovative methods to promote PAI’s free online courses in order to achieve the greatest possible number of individuals taking these courses.*Gain insight into each organization’s particular requirements and articulate how PAI’s services might best meet their needs.*Create a funding pipeline by promoting PyschArmor’s “product line of services”

Strength And Conditioning Coach

• Feb 2019 - Jun 2020

Creating a safe and fun health and fitness space for customers to reach their personal fitness goals.While coaching, I aim to give clear explanations of the exercises, providing optional progressions or regressions for each exercise depending on injuries or varying skill levels of our clients. I offer dynamic and energetic coaching with positive feedback and maintain a high-energy environment which includes appropriate music selection and group flow throughout the room. Creating a safe and fun health and fitness space for customers to reach their personal fitness goals.While coaching, I aim to give clear explanations of the exercises, providing optional progressions or regressions for each exercise depending on injuries or varying skill levels of our clients. I offer dynamic and energetic coaching with positive feedback and maintain a high-energy environment which includes appropriate music selection and group flow throughout the room.

Director, Community Engagement and Training

• Mar 2018 - Jul 2019

• Recruit, manage, and engage a diverse portfolio of 150+ public and private organizations • Expand Program with growth of 400% year over year • Implemented and sustained growth of nonprofit, university, and government partnerships • Led 6 community-based AmericaServes networks with adoption growth rates of 100-150% • Collaborate on writing of multiple SOP’s for team and published 10+ articles regarding related work

Program Manager (advisor)

• Feb 2016 - 2019

Advise national-level AmericaServes community-based programs in six large USA cities and increase customers capabilities to serve customers by increasing community partnerships, decreasing time to serve by 40%, and maintaining a 85%+ resolution rate. Lead advisor for the establishment of strategic relationships within government, business, philanthropic, and nonprofit sectors and demonstrating improvement efficiencies.

Project Manager, Inclusion and Diversity

• Aug 2015 - Jan 2016

• Identified key opportunities for growth and collaborated across teams to develop valuable client content • Learned and mastered key areas of diversity and inclusion initiatives• Fostered 10+ partnerships in professional sports, university, and veterans nonprofit areas• Executed field-based research and interviewed 200+ veterans to uncover existing aid gaps• Supported program implementation and relationship management with key stakeholders

Trainer, Technical Trainer and Employee Development

• Jul 2013 - Jul 2015

• Assisted an average of 15+ customers daily with their education goals• Mastered facilitation-based education in personal, small group, and large workshop settings • Helped implement technical training programs across individual and group settings• Collaborated with training team to implement new system to increase utilization by 25%• Helped implement comprehensive new employee onboarding training program

Arabic Linguist

• Oct 2010 - Dec 2012

Gained familiarity and fluency with modern standard Arabic and Middle Eastern culture and obtained professional proficiency in both speaking and listening, and advanced professional proficiency in reading by official government standards.Built a lasting language education curriculum that is flexible for multiple different languages.Utilized communication, translation, and transcription skills in Arabic and led multi-faceted intelligence operations. Gained familiarity and fluency with modern standard Arabic and Middle Eastern culture and obtained professional proficiency in both speaking and listening, and advanced professional proficiency in reading by official government standards.Built a lasting language education curriculum that is flexible for multiple different languages.Utilized communication, translation, and transcription skills in Arabic and led multi-faceted intelligence operations.

Human Intelligence Collector

• May 2010 - Oct 2010

Maintained integrity, professional advancement, and skill development of 10 soldiers. Professionally trained in advanced communication skills and chosen to be both squad and later advanced to being platoon leader.Obtained TS/SCI clearance to maintain security of various levels of intelligence information and procedures and successfully maintained resources of Top Secret intelligence nature and equipment over $300,000 in value. Maintained integrity, professional advancement, and skill development of 10 soldiers. Professionally trained in advanced communication skills and chosen to be both squad and later advanced to being platoon leader.Obtained TS/SCI clearance to maintain security of various levels of intelligence information and procedures and successfully maintained resources of Top Secret intelligence nature and equipment over $300,000 in value.

Assistant Director of Admissions

• Aug 2009 - Mar 2010

• Utilized communication and rapport building skills to engage and register over 100 students• Worked within an admissions team to reach and exceed all admission goals by 25%• Mentored and advised students on class preparation and the processes of the college application and admission • Utilized communication and rapport building skills to engage and register over 100 students• Worked within an admissions team to reach and exceed all admission goals by 25%• Mentored and advised students on class preparation and the processes of the college application and admission

Sales Associate

• May 2009 - Feb 2010

Gained familiarity with Insurance products and mastered cold calling and rapport building skillsReached fast-start beginners associate goal by making 5 sales within the first three weeks Gained familiarity with Insurance products and mastered cold calling and rapport building skillsReached fast-start beginners associate goal by making 5 sales within the first three weeks

Intern/ Production Assistant

• May 2008 - Aug 2008

Shadowed each department on the television set of Greek, an ABC Family showGained a familiarity with production company and entire scope of entertainment industry Worked as assistant within various departments gaining practical experience in interdepartmental management within a production company Shadowed each department on the television set of Greek, an ABC Family showGained a familiarity with production company and entire scope of entertainment industry Worked as assistant within various departments gaining practical experience in interdepartmental management within a production company

Brand Representive and Cashier

• Jan 2003 - Dec 2006

Surpassed all regional sales quotas by 10%.Worked as a brand ambassador and increasing branding program with 2 new ambassadors a month.Enhanced communication and rapport building skills working with a wide variety of customers. Introduced to the basics of retail and store management. Surpassed all regional sales quotas by 10%.Worked as a brand ambassador and increasing branding program with 2 new ambassadors a month.Enhanced communication and rapport building skills working with a wide variety of customers. Introduced to the basics of retail and store management.

Lifeguard

• May 2004 - Aug 2005

Successfully supervised all swimming activities and taught over 20 swim lessons each summer. Named employee of the month after rescuing a struggling child and his brother. Successfully supervised all swimming activities and taught over 20 swim lessons each summer. Named employee of the month after rescuing a struggling child and his brother.