Experience

Opera Event

• United States
• Software Development
• 1 - 100 Employee

• Co Founder & Director of Partnerships

  • Nov 2019 - Present

• Junior Founder & Director of Team Partnerships

  • Oct 2018 - Present

• Director of Influencer Success

  • Nov 2016 - Present

  Customer Service Team Manager, Team Training, Customer Service, Issue Resolution, Forecasting, Growing Influencer Success.

• Product Manager

  • Nov 2016 - Feb 2017

  Product Development, Market Research, User Feedback, Integration with multiple platforms and development groups.



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Security Consutlant

  • Jan 2014 - Nov 2016

  Web Site Penetration Testing, Vulnerability Reporting, Customer Calls, Testing and Process Development

• Project Manager - FOD

  • Apr 2012 - Nov 2016

  Dynamic Team Project Management, Staffing Coordinator - Shadowlabs, backup TAM, ZOHO admin



Tri-Ed Distribution

• United States
• Wholesale
• 100 - 200 Employee

• Branch Manager

  • Dec 2011 - May 2012

  Customer relations, vendor relations, forecasting, inside sales, outside sales, project layouts, forecasting the branch and on the Silicon Valley Alarm Association Board.

• Assistant Branch Manager

  • Mar 2009 - Dec 2011

  Customer Service, Inside sales, project layout, running the branch when the Manager was out.

• Sales Associate

  • Aug 2008 - Mar 2009

  Inside Sales and dealer (client) support. Cold calling and customer prospecting. CCTV, Sound, Access Control, Fire Alarm and Security System Design. Customer training on products carried.



Golden State Instruments

• San Leandro, CA

• U.S. Tech Support Manager

  • 2006 - 2008

  Product Development, Vendor Relations with Distributors, Technical Support and Project Design, Repairs and Product Testing. Creation and Editing of Technical Manuals on new equipment Product Development, Vendor Relations with Distributors, Technical Support and Project Design, Repairs and Product Testing. Creation and Editing of Technical Manuals on new equipment



Martin's Security Depot

• Fremont, California

• Senior Inside Sales Associate

  • 2004 - 2006

  Inside Sales and dealer (client) support. Cold calling and customer prospecting. CCTV, Sound, Access Control, Fire Alarm and Security System Design. Customer training on products carried. Inside Sales and dealer (client) support. Cold calling and customer prospecting. CCTV, Sound, Access Control, Fire Alarm and Security System Design. Customer training on products carried.



Binkley Alarm

• Santa Rosa, CA

• Outside Sales Representative

  • Mar 2002 - Aug 2004

  Outside Sales and System Design. Project Management, allocation of technicians and product. Conformance of State and Federal requirements of Fire Alarm testing. Documentation and scheduling of system tests and repairs. Responsible for estimating and financial results of sales. Outside Sales and System Design. Project Management, allocation of technicians and product. Conformance of State and Federal requirements of Fire Alarm testing. Documentation and scheduling of system tests and repairs. Responsible for estimating and financial results of sales.



Martin's Security Depot

• Fremont, CA

• Inside Sales Representative

  • Mar 2000 - Feb 2002

  Inside Sales and dealer (client) support. Cold calling and customer prospecting. CCTV, Sound, Access Control, Fire Alarm and Security System Design. Customer training on products carried. Inside Sales and dealer (client) support. Cold calling and customer prospecting. CCTV, Sound, Access Control, Fire Alarm and Security System Design. Customer training on products carried.



SideMark

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Technician

  • 1998 - 1999

  Corporate Furniture Design and Installation. Temp management for large jobs. Electrical troubleshooting and adjustments. IT Support. Network Maintenance. PC Support. Logistics and Transportation. Shipping and Receiving. Inventory Management. Corporate Furniture Design and Installation. Temp management for large jobs. Electrical troubleshooting and adjustments. IT Support. Network Maintenance. PC Support. Logistics and Transportation. Shipping and Receiving. Inventory Management.