Matt Downing

Director of Ticket Operations/Inside Sales at Florence Flamingos
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Tory Nymick

Matt was a great asset to our Marketing team during 2019 Baltimore Ravens Training Camp. In a team of 13 interns, Matt's friendly personality and sense of humor made him stand out. He always had a smile on his face, even when the start time for camp prep was 5:45 AM. He naturally made fans feel welcomed when checking them in or running any of our stations during camp practices. Matt was always on time, always asking how he could help out others, and finished off his internship with a creative, impactful presentation to the Marketing Department. He did an overall awesome job as a Training Camp Marketing intern.

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Credentials

  • Inbound
    HubSpot Academy
    Sep, 2021
    - Nov, 2024
  • Inbound Marketing
    HubSpot Academy
    Sep, 2021
    - Nov, 2024
  • Social Media Marketing
    HubSpot Academy
    Nov, 2021
    - Nov, 2024
  • SEO
    HubSpot Academy
    Dec, 2021
    - Nov, 2024

Experience

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Director of Ticket Operations/Inside Sales
      • Sep 2022 - Present

      I’m happy to share that I’ve started a new position as Director of Ticket Operations/Inside Sales with the Florence Flamingos of the Coastal Plain League. The Flamingos are playing at the brand new Carolina Bank Field, the centerpiece of the new $16 million Florence sports complex. If you’re looking for tickets, I’ll be helping you and your group get them before they’re gone. I’m happy to share that I’ve started a new position as Director of Ticket Operations/Inside Sales with the Florence Flamingos of the Coastal Plain League. The Flamingos are playing at the brand new Carolina Bank Field, the centerpiece of the new $16 million Florence sports complex. If you’re looking for tickets, I’ll be helping you and your group get them before they’re gone.

    • Customer Service Manager
      • Sep 2019 - Apr 2022

      Performed and completed various duties as manager and bartender. Oversaw a variety of operations related to providing service to customers and managing crowds. ● Managed content and updates for the JBar Instagram account. ● Ensured full compliance with COVID's standards regarding crowd size and cleaning standards. ● Achieved maximum customer satisfaction level by providing impeccable support and service. ● Conducted day-to-day duties such as bartending and attending to customer service activities

    • United States
    • Spectator Sports
    • 300 - 400 Employee
    • Training Camp Internship 2
      • Jul 2021 - Aug 2021

      * Managed setup for eSports program at Baltimore Raven’s M & T Stadium Training Camp open practice attended by 25,000 fans. Duties included equipment setup and testing. The program was very successful in introducing the Raven’s new eSports venture, the Ravens Gaming League, to fans attending the open practice. * Selected to Assist team video production activities during the Raven-Saint preseason games at M & T Stadium. * Assisted with player autograph control and other crowd management activities before, during and after stadium practices. Move equipment from training camp to M & T Bank Stadium for open practice attended by 25,000 fans. * Setup for daily training camp at Baltimore Raven’s Under Armour Performance Center attended by 2,500 fans. Assigned and completed daily duties including player autograph crowd control, fan games and activities, and parking coordination. Daily schedule started at 5:45AM.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Department of Athletics Sports Events Internship
      • Sep 2019 - Dec 2019

      • Provided event support of Ohio University football & basketball games as a student intern • Provided event support of Ohio University football & basketball games as a student intern

    • United States
    • Spectator Sports
    • 300 - 400 Employee
    • Training Camp Internship 1
      • Jul 2019 - Aug 2019

      * Setup for daily training camp attended by 2,500 fans. Assigned and completed daily duties including player autograph crowd control, fan games and activities, and parking coordination. Daily schedule started at 5:45AM. * Moved equipment from training camp to M & T Bank Stadium for open practice attended by 25,000 fans. Assisted with player autograph control and other crowd management activities before, during and after stadium practice. * Head Coach John Harbaugh recognized efforts of the entire internship team. “On behalf of the players and coaches…we thought you did a wonderful job organizing training camp again this year.”

    • Restaurants
    • 700 & Above Employee
    • Assistant Manager
      • Jul 2015 - Aug 2018

      * Closed the store down and cleaned it in a way that was satisfactory to the owner’s expectations, also had to handle the finances when closing the store. * Trained the new employees on food preparation and cash drawer procedures and, as assistant manager, communicated clear expectations for acceptable job performance. * Closed the store down and cleaned it in a way that was satisfactory to the owner’s expectations, also had to handle the finances when closing the store. * Trained the new employees on food preparation and cash drawer procedures and, as assistant manager, communicated clear expectations for acceptable job performance.

Education

  • Ohio University
    Bachelor of Science in Communications Studies BSC, Communications Studies Major, Sport Management & Marketing Minors
    2017 - 2022

Community

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