Project Manager

• Apr 2016 - Present

Professional Coach

• Mar 2015 - Apr 2016

Responsibilities: - Ensure that relevant standards, policies, procedures, work instructions and service guidelines are being adhered to by constantly reviewing and keeping up to date with changes as they may arise and are communicated. - Handle face-to-face customer enquires with students, ensuring high levels of customer service. - Ensure compliance including high-level explanation of VET FEE HELP, FEE HELP, fees, extra learning tools and materials, and census dates and government policies and acts. - Ensure you possess and maintain a high level of knowledge of Acquire-ed’s processes. - Use internal technology and systems in the correct manner in keeping with all training manuals and documents provided. - As a key performance indicator you are expected to achieve at least 8 confirmed student enrolments per calendar month of your employment. - Required to set appointments with students to conduct home and in office visits - Be able to communicate the key benefits of Acquire-ed to students - Handle students onboarding process - General administration duties will be required - Complete student surveys to unearth student drivers and gather feedback. - Hold pop up campuses or study groups for students - Manage an assigned territory of students to keep them engaged and participating - Manage and facilitate workshops and motivational, inspirational presentations. - Work remotely and autonomously with HQ out of state. - Work with dynamic fast paced team environment with other mentors, supporting where needed.

Komosion Project Manager

• Sep 2014 - Jan 2015

As the Komosion Manager of Brisbane my role was on-ground support for a group of inter-related Komosion projects for a publically and non publically listed clients . I had the opportunity of touching a range of important strategic projects and engaged with senior stakeholders daily. I represent Komosion with current and new clients- facing clients and prospects at a Senior level in relation to existing and new business opportunities. Core Responsibilities: * Managing client relationships, ensuring satisfaction * Facing clients and prospects at a Senior Level in relation to existing work and new business opportunities. * Coordinating all on-ground meetings including invites and rooms * Chasing deliverables and updating project plans and project documentation * Data analysis * Documenting stakeholder interviews * Auditing processes vs frameworks * Maintains market and industry awareness and represents company publicly * Customer focused * Built Strong Relationships * Good presentation and flawless documentation skills * Analytical capability, strategic thinking and problem solving * Google Analytics * I Actively participated as a valued member of a team to move the team toward the completion of goals and the life cycle of projects * Results driven

Change Manager / Project Analyst

• Jan 2014 - Jul 2014

Managed project on boarding processing from multiple different vendors and companies including overseas resourcing. Reporting to project leads and project managers on resourcing forecasting and actuals. Managed contractor engagement and liaising with contracting companies on chargeable utilisation actuals of their resources. SharePoint 2103 expertise Creation of central repository software (SharePoint 2013). Develop custom lists and registers that housed Risks, Issues, Actions & Dependencies. Govern the Risks, Issues, Actions & Dependencies registers Develop custom workflows to autonomously notify and communicate to assigned leads and managers. Creation of custom Jscript snippets to modify and customise the SharePoint environment. Liaised with stakeholders and project managers, gathering requirements for the SharePoint environment. Provided training and support alongside user requirements to the 300+ resource project in all IT related matters and SharePoint. Engaged with stakeholders of all levels of the business acting as an advisor on SharePoint and resource management.

Bids & Proposals (RFP Response Consultant)

• May 2012 - Dec 2013

Manage and organise collaboration environments for documentation Facilitate and organise financial forecasting of resourcing for possible projects. Liaise and consult with multiple levels of business management and subject matter experts within IBM. Organise and facilitate meetings with stakeholders. Co-ordinate and oversee response sections of the proposal, tender or statement of work. Design and create proposal imagery for proposals, tenders or statements of work. .

Jnr Project Manager / Project Management Office

• 2011 - 2012

Liaised with stakeholders and project managers, managing project financials and resourcing. Manage and govern Risk, Issues, Actions and Dependency registers. Managed project on boarding processing from multiple different vendors and companies including overseas resourcing. Reporting to project leads and project managers on resourcing forecasting and actuals. Reporting to project leads and project managers on financial forecasting and burn rates. Liaise with the client and stake holders building strong relationships and managing expectations. Managed contractor engagement and liaising with contracting companies on chargeable utilisation actuals of their resources.

Business Analyst

• Mar 2011 - Jul 2011

Liaised with stakeholders and project managers gathering requirements. Conduct workshops to aid in requirements gathering. Manage and facilitate team meetings. Design analytical structured diagrams. Gather, reinforce and maintain business requirements. Create and facilitate scope documentation. Liaised with stakeholders and project managers gathering requirements. Conduct workshops to aid in requirements gathering. Manage and facilitate team meetings. Design analytical structured diagrams. Gather, reinforce and maintain business requirements. Create and facilitate scope documentation.