Experience

Speedo International Ltd

• United Kingdom
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2016 - Present

  Directly responsible for booking complex national and international travel for managerial employees of Speedo. Lisasing using outlook and phone with various travel agents, overseas employees, hotels, airlines, train companies and embassies. Managing and overseeing all aspects of travel; including but not limited to transfers, trains, flights, hotels and visas. •Research Skills- Find and negotiate the best prices for all legs of travel, taking into consideration comfort and travel time.•Project leadership- Directly responsible for booking expensive and extensive travel, working under own innovative ensuring all aspects of a trip has been assured with all parties involved understanding their roles when needed.



University of Derby

• United Kingdom
• Higher Education
• 700 & Above Employee

• Administrative Receptionist

  • Mar 2016 - Aug 2016

  •Welcome and offer information to patients and guests to the university•Take payments/ cash handling•General admin duties (printing/ document formatting/ signage and laminating/ emails/ patient letter sending)•Keep confidentially of patients and their details•Use strong communication and organisational skills to aid academics with administration requirements. •Trained in social media awareness such as advertising and communication. •Welcome and offer information to patients and guests to the university•Take payments/ cash handling•General admin duties (printing/ document formatting/ signage and laminating/ emails/ patient letter sending)•Keep confidentially of patients and their details•Use strong communication and organisational skills to aid academics with administration requirements. •Trained in social media awareness such as advertising and communication.



Villa Plus

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Holiday Consultant

  • Oct 2013 - Sep 2014

  ● Taking balance payments via telephone● Dealing with general enquiries via e-mail, telephone, live chat● Providing a web support service via e-mail, telephone and live chat● Taking payment and account details by telephone from bookings generated via the Villa Plus website● Resolving pre-departure customer service issues and complaints via e-mail, telephone and social media● Liaising with airlines for any pre-departure problems or queries● Checking web bookings/invoices for accuracy and to ensure booked correctly● Checking web content of villa product pages for accuracy and consistency● General administration as required including amendments, cancellations, posting of documents● Advise clients of regulations in each country e.g. Turkish Visa requirements● Manual booking administration of car hire & transfers



The Lower Red Lion

• Bar Staff

  • Oct 2013 - Feb 2014

  • Customer service• General cleaning duties• Locking up of the public house• Serving food• Taking orders drink & food • Customer service• General cleaning duties• Locking up of the public house• Serving food• Taking orders drink & food



Arx Engineering

• United States
• Civil Engineering
• 1 - 100 Employee

• Phone Operator

  • Nov 2013 - Jan 2014

  Short Term work with the following tasks: • Tracking calls from hospitals / medical centres• Knowledge of drug dispensing machines• Contacting agents to visit medical facilities• Logging all tasks set for agents Short Term work with the following tasks: • Tracking calls from hospitals / medical centres• Knowledge of drug dispensing machines• Contacting agents to visit medical facilities• Logging all tasks set for agents



ACAM Technologies

• Administrative Assistant

  • Apr 2009 - Sep 2013

  - Taking phone calls- Admin- Data entry- General office duties - Taking phone calls- Admin- Data entry- General office duties



Gavin Kennings Engineering

• Sales and Admin Assistant

  • Apr 2011 - Sep 2011

  - Dealt with the dispatch of Ebay & Amazon sales- Restocking of all items sold through the online shops- Creating & printing invoices- Filing & Data input- General Office Duties- Email customers about product enquirers- Phone clients about restocking steel - taking orders for market stalls over the phone & passing the information & timescale along to the production department - Dealt with the dispatch of Ebay & Amazon sales- Restocking of all items sold through the online shops- Creating & printing invoices- Filing & Data input- General Office Duties- Email customers about product enquirers- Phone clients about restocking steel - taking orders for market stalls over the phone & passing the information & timescale along to the production department



WHSmith

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service

  • Nov 2007 - Feb 2008

  Weekend Working during college. • Till operator• Cleaning duties• First line of security- Restocking duties - Customer service- Holiday position with limit amount of staff added a working under stressful environment factor. Weekend Working during college. • Till operator• Cleaning duties• First line of security- Restocking duties - Customer service- Holiday position with limit amount of staff added a working under stressful environment factor.