Matt Bracken
Head Of Service Desk Management at Cloudmaven ERP- Claim this Profile
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Bio
Experience
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Cloudmaven ERP
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Switzerland
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Information Technology & Services
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1 - 100 Employee
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Head Of Service Desk Management
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Jan 2022 - Present
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Account and Project Manager
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Jan 2021 - Dec 2021
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NetSuite
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United States
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Software Development
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700 & Above Employee
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Functional Consultant
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Jul 2018 - Jan 2021
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Aptean Distribution ERP
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United States
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Software Development
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1 - 100 Employee
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Professional Services Consultant
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Dec 2017 - Jun 2018
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Junior Project Manager
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Jan 2017 - Dec 2017
Junior PM for UK customers and upgrade
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EDI Specialist
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Apr 2016 - Dec 2016
Responsible for EDI projects including documentation, quality assurance, liaison with trading partners, and implementation.
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Business Analyst /Support
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Nov 2014 - Apr 2016
Analyse & interpret ERP needs of clients.
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London Borough of Newham
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Newham Dockside
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Community Safety Intelligence Analyst
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Nov 2011 - Oct 2014
Analyse Criminal Intelligence and crime pattern analysis Analyse Criminal Intelligence and crime pattern analysis
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Essex Police
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United Kingdom
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Law Enforcement
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700 & Above Employee
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Community Safety Partnership Analyst
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Jun 2009 - Nov 2011
In partnership with the councils of Harlow, Brentwood and Epping Forest, alongside Essex Police, I was responsible for providing analysis and statistical data for the 3 Community Safety Partnerships. In partnership with the councils of Harlow, Brentwood and Epping Forest, alongside Essex Police, I was responsible for providing analysis and statistical data for the 3 Community Safety Partnerships.
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Imran Khan and Partners Solicitors
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London, United Kingdom
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Paralegal (Crime)
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May 2004 - May 2008
* Multiple roles including crown court and officer clerk, paralegal and case officer * Attending crown court cases across the country on a multitude of criminal cases including murder, drug importation and terrorism * Attending prisons in order to take instructions from the client in order to draft legal documents * Multiple roles including crown court and officer clerk, paralegal and case officer * Attending crown court cases across the country on a multitude of criminal cases including murder, drug importation and terrorism * Attending prisons in order to take instructions from the client in order to draft legal documents
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Education
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University of Kent at Canterbury
BA Hons, Law & Criminology -
The Bishops Stortford High School