Matt Bracken

Head Of Service Desk Management at Cloudmaven ERP
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Contact Information
us****@****om
(386) 825-5501
Location
Brno, South Moravia, Czechia, CZ

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Experience

    • Switzerland
    • Information Technology & Services
    • 1 - 100 Employee
    • Head Of Service Desk Management
      • Jan 2022 - Present

    • Account and Project Manager
      • Jan 2021 - Dec 2021

    • United States
    • Software Development
    • 700 & Above Employee
    • Functional Consultant
      • Jul 2018 - Jan 2021

    • United States
    • Software Development
    • 1 - 100 Employee
    • Professional Services Consultant
      • Dec 2017 - Jun 2018

    • Junior Project Manager
      • Jan 2017 - Dec 2017

      Junior PM for UK customers and upgrade

    • EDI Specialist
      • Apr 2016 - Dec 2016

      Responsible for EDI projects including documentation, quality assurance, liaison with trading partners, and implementation.

    • Business Analyst /Support
      • Nov 2014 - Apr 2016

      Analyse & interpret ERP needs of clients.

    • Community Safety Intelligence Analyst
      • Nov 2011 - Oct 2014

      Analyse Criminal Intelligence and crime pattern analysis Analyse Criminal Intelligence and crime pattern analysis

    • United Kingdom
    • Law Enforcement
    • 700 & Above Employee
    • Community Safety Partnership Analyst
      • Jun 2009 - Nov 2011

      In partnership with the councils of Harlow, Brentwood and Epping Forest, alongside Essex Police, I was responsible for providing analysis and statistical data for the 3 Community Safety Partnerships. In partnership with the councils of Harlow, Brentwood and Epping Forest, alongside Essex Police, I was responsible for providing analysis and statistical data for the 3 Community Safety Partnerships.

    • Paralegal (Crime)
      • May 2004 - May 2008

      * Multiple roles including crown court and officer clerk, paralegal and case officer * Attending crown court cases across the country on a multitude of criminal cases including murder, drug importation and terrorism * Attending prisons in order to take instructions from the client in order to draft legal documents * Multiple roles including crown court and officer clerk, paralegal and case officer * Attending crown court cases across the country on a multitude of criminal cases including murder, drug importation and terrorism * Attending prisons in order to take instructions from the client in order to draft legal documents

Education

  • University of Kent at Canterbury
    BA Hons, Law & Criminology
    2004 - 2007
  • The Bishops Stortford High School
    1996 - 2003

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