Matt Aseguinolaza

Senior IT Service Manager at BBC Studios Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Sydney, New South Wales, Australia, AU

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5.0

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Scott-Bradley Pearce

I worked alongside Matt for several years and he consistently displayed incredible customer service to both internal business clients and external partners. He was proactive and responsive when dealing with issues and I could always rely on him when needed.

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Credentials

  • ITIL Intermediate - IT Planning, Protection and Optimization
    AXELOS Global Best Practice
    Dec, 2017
    - Nov, 2024
  • IT Information Library Foundations Certification (ITIL)
    AXELOS Global Best Practice
    Jan, 2016
    - Nov, 2024
  • PRINCE2 Agile® Foundation & Practitioner
    AXELOS Global Best Practice
    Feb, 2023
    - Nov, 2024

Experience

    • United Kingdom
    • Media Production
    • 100 - 200 Employee
    • Senior IT Service Manager
      • Feb 2022 - Present

      Responsible for the day to day delivery of technical support for APAC business, as well as being responsible for the regional delivery of technology projects.

    • IT Support Team Leader APAC
      • Feb 2019 - Feb 2022

    • Senior IT Support Analyst
      • Mar 2017 - Feb 2019

    • United Kingdom
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • IT Support Engineer
      • May 2014 - Mar 2017

    • Australia
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • IT Tech Support
      • Sep 2010 - May 2014

      System Administration, Desktop Support, HelpDesk, Managing Firewalls, Managing Brocade Switches System Administration, Desktop Support, HelpDesk, Managing Firewalls, Managing Brocade Switches

    • United States
    • Entertainment
    • 700 & Above Employee
    • IT
      • Sep 2010 - May 2014

Education

  • TAFE NSW
    Diploma, Network and System Administration
    2009 - 2011

Community

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