Experience

KOVAL Distillery

• United States
• Food & Beverages
• 1 - 100 Employee

• Assistant Distiller

  • Apr 2018 - Present



Mack & Associates, Ltd.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Patient Care Coordinator

  • Apr 2016 - Present

  My responsibilities include: Scheduling, Cold calling patients, Updating insurance information. My responsibilities include: Scheduling, Cold calling patients, Updating insurance information.



Grubhub

• Technology, Information and Internet
• 700 & Above Employee

• Customer Care Specialist

  • Sep 2015 - Feb 2016

  The job involved, but not limited to, addressing customer service inquiries in a reasonable manner, Developing effective relationships with all call center departments through effective communication, Making reasonable procedure exceptions to accommodate customer request, providing accurate and appropriate information in response to customer inquiries. The job involved, but not limited to, addressing customer service inquiries in a reasonable manner, Developing effective relationships with all call center departments through effective communication, Making reasonable procedure exceptions to accommodate customer request, providing accurate and appropriate information in response to customer inquiries.



Binny's Beverage Depot

• United States
• Beverage Manufacturing
• 400 - 500 Employee

• Beer consultant

  • Apr 2013 - Aug 2015

  Continually surpassing daily sales goals for beer department by providing exceptional customer service through extensive product knowledge and proactive guest assistance. Rotating floor product, ensuring correct pricing signage, and organizing backroom warehouse to make restocking more efficient and ensuring a pleasant shopping experience for customers. Assisting management in training new employees on all departmental stocking, display, and service standards. Continually surpassing daily sales goals for beer department by providing exceptional customer service through extensive product knowledge and proactive guest assistance. Rotating floor product, ensuring correct pricing signage, and organizing backroom warehouse to make restocking more efficient and ensuring a pleasant shopping experience for customers. Assisting management in training new employees on all departmental stocking, display, and service standards.



Hawgs-N-Dogs Inc.

• Manager, Web Editor, Cook, Public Relations

  • May 2006 - Apr 2014

  Duties at family-owned restaurant include: updating Facebook page and Twitter page, updating company website, while at restaurant I cook, clean, open/close, and take inventory. Duties at family-owned restaurant include: updating Facebook page and Twitter page, updating company website, while at restaurant I cook, clean, open/close, and take inventory.



Walts Foods

• Customer Service/Carry Out

  • Feb 2005 - May 2006