Experience

Ohioans Home Healthcare

• United States
• Home Health Care Services
• 100 - 200 Employee

• Business Development Manager

  • Jul 2017 - Present



Marden Rehabilitation Services

• Regional Director of Operations and Development

  • Aug 2011 - Jul 2017

  Regional management and business development of rehabilitation services in Ohio, Pennsylvania, Kentucky and West Virginia. Regional management and business development of rehabilitation services in Ohio, Pennsylvania, Kentucky and West Virginia.



Provider Services

• Nursing Home Administrator

  • Aug 2010 - Jun 2011

  Canal Pointe Nursing and Rehabilitation CenterResponsible for day-to-day management of the facilityHeavily involved in census development and marketingManaged budget to achieve results Enforcing state and federal compliance through facilityImproved employee satisfaction Prepared employee performance evaluationsResponsible to enforce company policiesInterviewing potential applicants Worked with department heads to minimize and resolve resident, family and staff complaintsManaging all expensesRecent outstanding QIS survey - 1 citation



Harbor Light Hospice

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Marketer

  • Jun 2010 - Sep 2010

  Responsible for marketing the northeast Ohio region to increase census and improve customer service. Top three goals priorities are census growth, contract compliance, and facility education. Responsible for marketing the northeast Ohio region to increase census and improve customer service. Top three goals priorities are census growth, contract compliance, and facility education.



Extendicare

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• NHA

  • Jan 2010 - Jun 2010

  Arbors at Canton - Administrator- 01/2010 to presentResponsible for day-to-day management of the facilityHeavily involved in census development and marketingManaged budget to achieve results Enforcing state and federal compliance through facilityImproved employee satisfaction Prepared employee performance evaluationsResponsible to enforce company policiesInterviewing potential applicants Worked with department heads to minimize and resolve resident, family and staff complaintsManaging all expensesPassed both state and federal NHA exams – waiting on license

• Administrator In Training

  • Apr 2009 - Jan 2010

  Training to be a Nursing Home Administrator. NHA's plan and direct operations of nursing homes and long-term care facilities. They supervise personnel, financial, medical, and nursing administration.



Progressive Insurance

• United States
• Insurance
• 700 & Above Employee

• Candidate Develeoper/IT Recruiter

  • Aug 2006 - Feb 2009

  -Responsible to source, interview, and attract potential candidates for IT department-Day-to-day management and development of 2 Recruiting Coordinators-Creating and maintaining Lotus Notes databases for National Employment Team -Develop relationships with business partners-Reporting for Recruiting Managers using Business Objects and Excel

• Compliance Manager

  • Mar 2000 - Sep 2006

  -Responsible for the day-to-day management of 36 Licensing Representatives-Motivating and developing representatives to ensure objectives are reached -Created Lotus Note databases to help manage unit-Implemented new and innovative ways to evaluate and track performance evaluations-Involved in all hiring for unit of 120+ people-Weekly GQL, Lucent, and Lotus 123 report generation and distribution

• Project Analyst

  • Oct 1998 - Feb 2000

  -Creating and maintaining Lotus Notes and Approach databases used in the Sales Center-Responsible for all monthly and yearend performance evaluations for Business Development Representatives and Sales Quality Specialists-Composed Y2K contingency plans for the Sales Center-Weekly GQL, Lucent, and Lotus 123 report generation and distribution-Implemented procedures for ordering and acquiring NICE recordings-2 direct reports whose main responsibilities are updating and maintaining agent on-line help this also includes the coordination of aligning underwriting and general processes with AutoPro-Responsible for the evacuation plan process for 200 + employees of the Sales Center-Involved in Miscellaneous projects for the Quality group and other management teams-Back-up for all Sales Center emergencies

• Business Development Supervisor

  • Apr 1997 - Oct 1998

  -Coaching and developing Business Development Representatives -Responsible for day-to-day duties while working on various projects-Homeowners Supervisor- Worked with Product Manager and assistant Product Manager in Ohio to ensure that the pilot is helping auto conversion -Implemented processes to make the Homeowners group more productive -certification process, Approach database, tracking sheets, GQL reports-Responsible for generating and processing GQL queries for all sites and creating 1-2-3 spreadsheets to analyze the numbers