Client Success Manager II

• Aug 2018 - Present

Licensed Realtor

• May 2018 - Present

Senior Account Manager

• Jul 2017 - Feb 2018

●Led the execution of the agency’s largest real estate client website ●Determined project scopes and collaborated with team members to develop effective campaigns and websites for clients ●Monitored and tracked campaigns to determine effectiveness and identify future changes ●Daily primary contact for clients throughout a campaign or projects production ●Simultaneously managed multiple projects with continuous and parallel timelines ●Managed budgets, timesheets, campaign costs and invoices ●Built and nurtured relationships with all clients, ensuring complete satisfaction

Marketing Coordinator

• Mar 2014 - Jul 2017

● Direct and develop yearly strategic marketing plans for new and existing clients ● Create, maintain and track clients’ marketing campaigns and budgets ● Establish brand identity for client websites, marketing materials and social media sites ● Oversee, implement and track effectiveness of all print and digital marketing campaigns ● Manage high-volume production design, prepare files for print and web postings ● Point of contact for TV, radio, newspaper and client inquiries ● Responsible for team’s turnaround time, as well as accuracy of requests ● Coordinate Iowa Realty’s Weekly Sunday Home Show and four-page newspaper insert ● Dynamic networker and relationship builder with proven ability to connect with influential partnerships ● Market corporate events, such as company breakfasts, golf outings and award ceremonies

Marketing Assistant

• Sep 2013 - Mar 2014

-Generate lead lists following established procedures to ensure that only qualified accounts are loaded into the CRM system -Load and deploy e-mail campaigns in the lead management system -Develop and maintain lead generation tracking and reporting -Provide various assistance to others within the marketing department -Generate lead lists following established procedures to ensure that only qualified accounts are loaded into the CRM system -Load and deploy e-mail campaigns in the lead management system -Develop and maintain lead generation tracking and reporting -Provide various assistance to others within the marketing department

Marketing Intern

• May 2012 - Dec 2012

-Designed, updated and assembled a variety of customized marketing materials and PowerPoint presentations -Provided direct marketing assistance to Tero clients and post-workshop participant communications -Created promotional materials, such as brochures and flyers, for the sales team, which generated new business for the company -Assisted in updating and maintaining Tero’s social media presence -Maintained a continuous list of over 1,500 graduates' contact information in Tero's database -Participated in various meetings in order to expand knowledge of Tero's marketing strategies

Inventory/Sales & Customer Service Specialist

• Feb 2006 - May 2012

-Assisted in ordering products based on analysis of consumption and sales, resulting in superior inventory and selection for customers -Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele -Trained new employees on store policies, job duties and store operations -Assisted in ordering products based on analysis of consumption and sales, resulting in superior inventory and selection for customers -Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele -Trained new employees on store policies, job duties and store operations