Matt Norman

Cloud Specialist at TechConnect IT Solutions Pty Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Hollywell, Queensland, Australia, AU
Skills

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Credentials

  • AWS Certified Solutions Architect – Professional
    Amazon Web Services (AWS)
    Feb, 2022
    - Nov, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    Jun, 2021
    - Nov, 2024
  • SnowPro Core Certification
    Snowflake
    Feb, 2020
    - Nov, 2024

Experience

  • TechConnect IT Solutions
    • Australia
    • Information Services
    • 1 - 100 Employee
    • Cloud Specialist
      • Jun 2019 - Present

      Current role as a Cloud Specialist in the Managed Services team at TechConnect. It's our team's responsibility to monitor and maintain the many AWS products and services of our clients. We are the first point of contact for support and advice around implementing new solutions for their environments. Current role as a Cloud Specialist in the Managed Services team at TechConnect. It's our team's responsibility to monitor and maintain the many AWS products and services of our clients. We are the first point of contact for support and advice around implementing new solutions for their environments.

  • Queensland Fire and Emergency Services
    • Australia
    • Public Safety
    • 700 & Above Employee
    • Auxiliary Firefighter
      • Mar 2018 - May 2019

      Grass and structural firefighting, road crash rescue, HAZMAT, First-Aid and Advanced Resuscitation. Grass and structural firefighting, road crash rescue, HAZMAT, First-Aid and Advanced Resuscitation.

  • Western Downs Regional Council
    • Australia
    • Government Administration
    • 100 - 200 Employee
    • Technical Officer - Data & Applications
      • Apr 2017 - May 2019

      Primary role as a database administrator and business application support technician, managing and maintaining the organisation's many databases across both production and non-production environments. This includes application patching, managing security/permissions, data refreshing, backup and recovery, troubleshooting and liaising with support vendors. Secondary role as a Level 2 support technician for the ICT Helpdesk. Primary role as a database administrator and business application support technician, managing and maintaining the organisation's many databases across both production and non-production environments. This includes application patching, managing security/permissions, data refreshing, backup and recovery, troubleshooting and liaising with support vendors. Secondary role as a Level 2 support technician for the ICT Helpdesk.

  • Toowoomba Regional Council
    • Australia
    • Government Administration
    • 500 - 600 Employee
    • Technical Officer - Control Systems
      • May 2010 - Mar 2017

      As a Technical Officer - Control Systems in Toowoomba Regional Council's Water Infrastructure Services SCADA Systems Control team, I was provided with extensive experience in both CitectSCADA and Elpro SCADA-C software platforms. This team was responsibility for managing over 400 remote telemetry sites across 13 separate SCADA systems. Strong experience was also gained in radio telemetry networking and configuration protocols, and liaising with software support contractors to assist with troubleshooting issues.

Education

  • University of Southern Queensland
    Bachelor's Degree, Bach. Engineering (Comp Sys) & Bach. I.T. (Applied Comp Sci)
    2007 - 2013
  • Harristown State High School
    High School
    2002 - 2006

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