Experience

Gulf Coast Auto Park
• United States
• Automotive
• 1 - 100 Employee
• Automotive Service Advisor

  • Mar 2020 - Present


Lexus of Clear Lake

• Retail
• 1 - 100 Employee

• Service Writer

  • Nov 2017 - Mar 2020

  Welcomed incoming individuals and ascertained needs by asking open-ended questions Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion Set up repair appointments with Xtime appointment services to meet customer needs and resolve key concerns Dealing with Extended Warranty and Automotive insurance companies Answered customers' questions and addressed problems and complaints in person and via phone Using such automotive programs such as CDK, WSA, MultiPoint, Xtime and Text2Drive., Customer experience & sales Duties included managing a team of 8 mechanics, Tire Sales, provide accurate cost and time of completion estimates for service, customer service, general office work i.e Show less



SGS Transport

• United States
• Truck Transportation
• 1 - 100 Employee

• Feild Inspector

  • Oct 2016 - Nov 2017

  Carrying out inspections at agreed locations. Providing electronic inspection reports together with digital photographs with comprehensive reporting that auto manufacturers can access via the web Customizing management reporting to meet requirements, Title administration so the vehicle and paperwork are up to date and accurate. Carrying out inspections at agreed locations. Providing electronic inspection reports together with digital photographs with comprehensive reporting that auto manufacturers can access via the web Customizing management reporting to meet requirements, Title administration so the vehicle and paperwork are up to date and accurate.



Bridgestone

• Accounting
• 1 - 100 Employee

• Tire Manager

  • Nov 2012 - Feb 2015

  Duties include customer service, general office work, scheduling appointments, follow-up communications and data entry. Primary focus is to assist store manager with i.e. Exterior Displays, Flyer distribution, calling prior recommendation customers. Duties include customer service, general office work, scheduling appointments, follow-up communications and data entry. Primary focus is to assist store manager with i.e. Exterior Displays, Flyer distribution, calling prior recommendation customers.



Momentum Volkswagen Audi

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Head Cashier

  • Jan 2011 - Oct 2012

  Duties included money handling, record keeping, warranty and extended warranty services, producing and using files in all areas of the Microsoft Office suite, dealing with large sums of money and various forms of payment, appointment booking and scheduling, general office work, and account reporting. Duties included money handling, record keeping, warranty and extended warranty services, producing and using files in all areas of the Microsoft Office suite, dealing with large sums of money and various forms of payment, appointment booking and scheduling, general office work, and account reporting.



PetSmart

• United States
• Retail
• 700 & Above Employee

• Sales Associate Cashier

  • Jun 2007 - Jan 2011

  Duties included cleaning, stocking, greeting and assisting customers, accounting, and light office work. Duties included cleaning, stocking, greeting and assisting customers, accounting, and light office work.