Experience

NorLand Limited

• Canada
• Construction
• 1 - 100 Employee

• Procurement Coordinator

  • Sep 2021 - Present

  • Support project management with the initial buying of materials and supplies. • Organize for project mobilization. • Emergency purchasing and on-going purchasing for existing projects including managing rental contracts. • Maintain purchasing records for projects. Create and administer documentation pertaining to the set up, planning and close out of the project. • Obtain quotations and lead times from vendors. • Determine and define purchasing requirements by using industry knowledge. • Develop and maintain relationship and pricing agreements with vendors. Show less



Scotiabank

• Canada
• Banking
• 700 & Above Employee

• Collections Officer

  • Apr 2018 - Sep 2021

  ● Responsible for the collection of past due balances and mitigation of loss regarding assigned accounts on an automated dialer system. ● Performed timely and efficient follow up on assigned accounts with varying levels of risk to the Bank. ● Responsible for the collection of past due balances and mitigation of loss regarding assigned accounts on an automated dialer system. ● Performed timely and efficient follow up on assigned accounts with varying levels of risk to the Bank.



Bell

• Canada
• Telecommunications
• 700 & Above Employee

• Sales Consultant

  • Oct 2016 - Apr 2018

  ● Exceeded sales targets while managing both Consumer and Small Business accounts. ● Received consistently above 99% exceptional customer service ratings. ● Contributed significantly to consecutively achieving Top Store in the province and subsequent tier up of the store. ● Exceeded sales targets while managing both Consumer and Small Business accounts. ● Received consistently above 99% exceptional customer service ratings. ● Contributed significantly to consecutively achieving Top Store in the province and subsequent tier up of the store.



Best Buy

• Retail
• 700 & Above Employee

• Sales Lead

  • Jul 2015 - Oct 2016

  ● Managed daily store duties by holding the team accountable for tasks such as demoing new products, upholding department appearance, ensuring signage is properly displayed and adjusting product pricing ● Made sound business decisions by evaluating and utilizing reporting metrics such as revenue goals, gross margin, service attach rate and Customer Service Index score● Coached staff on sales techniques using roleplays to improve customer service, sales abilities and the employee experience. ● Exceeded sales goals and business objectives by supervising ten or more employees simultaneously in a fast pace and demanding retail environment ● Implemented and developed successful business plans by analyzing previous financial performance and team behavior to determine subsequent month’s goals and objectives. Show less

• Sales Consultant

  • Oct 2012 - Oct 2016

  ● Optimized client satisfaction through analysis of individual scenarios in order to meet client’s needs and provide a complete solution. ● Assisted in achieving department goals by simultaneously managing multiple client demands professionally and efficiently.