Business Analyst

• Feb 2023 - Present

Implementation Coordinator

• Jun 2021 - Feb 2023

-Facilitating and managing the implementation of a variety of web-based applications. My responsibilities include but are not limited to:-Creation and maintenance of client sites, online enrollment forms, and site configurations-Assist with fulfillment tasks such as responding to client’s inquiries regarding their sites, enrollment forms, or export questions.-Managing multiple implementations at once-Building, configuring, and maintaining client web-based applications -Create and maintain internal documentation-Provide quality assurance on enrollment forms built for clients, test data flows, data mapping, check rates against PDF files, etc.

Case Specialist

• Jul 2018 - Jun 2021

-Research, review, analyze and process legal and financial documents. -Generate reports on excel and PowerPoint to analyze office efficiency and performed financial statement analyses on a weekly basis. -Positively contributed to the departments performance metrics. -Provided detailed, excellent training to employees; including ongoing coaching, as needed and acted as a mentor to our new employees. -Develop training materials and operational workflow to increase the efficiency of our department, enabling my regional office to meet our office’s performance metrics.

Legal Assistant

• Mar 2017 - Jun 2018

-Managed PIP suits from Pre-Litigation to Litigation in a high-volume law firm. -Implemented new procedures that were used to increase efficiency within the PIP department. -Created highly researched and articulate legal paperwork such as Pleadings, Motions, and Briefs. -Managed PIP suits from Pre-Litigation to Litigation in a high-volume law firm. -Implemented new procedures that were used to increase efficiency within the PIP department. -Created highly researched and articulate legal paperwork such as Pleadings, Motions, and Briefs.

Afterschool Counselor

• Sep 2010 - Aug 2015