Matsie Quintres Sefala
Personal Assistant and Knowledge Controller at SchoolNet South Africa- Claim this Profile
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English Native or bilingual proficiency
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Sepedi Native or bilingual proficiency
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Isizulu Native or bilingual proficiency
Topline Score
Bio
Credentials
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MCE: Microsoft Certified Educator
MicrosoftDec, 2022- Nov, 2024
Experience
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SchoolNet South Africa
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Non-profit Organizations
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1 - 100 Employee
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Personal Assistant and Knowledge Controller
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Nov 2019 - Present
I also contribute to the development of training materials, drawing on my experience to create materials that are engaging and effective. This may include creating presentations, handouts, or other materials to support our team's training initiatives.As part of my role, I am always on the lookout for new business opportunities. I use my insight and initiative to identify potential areas for growth and expansion, and work with my team to develop strategies to capitalise on these opportunities. This includes completing B-BBEE forms, SACE applications, and other important company documentation to support our business goals.As the gatekeeper of my info mail address, I oversee all office correspondence and direct mail, ensuring that all inquiries are addressed in a timely and professional manner. This includes responding to requests for information, routing mail to the appropriate team members, and ensuring that all communications are handled with the utmost care.In addition to my core responsibilities, I also provide training and support to future support specialists for new projects, passing on my skills and expertise to ensure that our team is always well-equipped to handle whatever comes our way. I am always looking for ways to improve our team's performance and efficiency, and am ready to assist with any additional tasks as they become necessary.In short, my role as an administrative assistant is critical to the success of our team and our business. With my skills, experience, and dedication, I am committed to ensuring that our team runs smoothly and is always ready to take on whatever challenges come our way. Show less
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Digital Learning Support Specialist
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Feb 2019 - Oct 2019
As the Tech Device Manager at Schools, I played a pivotal role in ensuring the smooth functioning of all tech devices used by learners and teachers. In addition to managing the safety and maintenance of these devices, I provided technical support to both groups, troubleshooting any issues that arose and reporting back to senior management.One of my key achievements in this role was the establishment of a digital learning program in partnership with SchoolNet and Siyavula. This initiative enabled learners to engage with the latest digital technologies, revolutionsing the way they learned and interacted with their peers and teachers. To ensure the success of this program, I collaborated closely with various stakeholders, including school administrators, teachers, and technical support teams.In addition to managing the tech devices, I also provided ongoing training and support to teachers to enhance their ICT skills. Through one-on-one coaching and group training sessions, I helped teachers to integrate technology more effectively into their classrooms, creating a dynamic and engaging learning environment for their students.Moreover, I was responsible for overseeing the procurement and inventory management of all tech devices used by learners and teachers. This included working closely with vendors and service providers to ensure timely delivery and maintenance of all devices, as well as maintaining accurate records of all tech devices.Overall, my experience as a Tech Device Manager at Schools has equipped me with a range of valuable skills, including technical proficiency, project management, stakeholder engagement, and inventory management. I am passionate about driving innovation and digital transformation in education and am eager to apply my expertise to new challenges in this exciting and dynamic field. Show less
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SchoolNet South Africa
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Non-profit Organizations
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1 - 100 Employee
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Digital Tutor
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Sep 2018 - Nov 2018
One of my key achievements was the development of a comprehensive digital learning program in collaboration with Schoolnet. This initiative helped to bridge the digital divide by providing students with access to cutting-edge technology and online resources, empowering them to learn in new and exciting ways. By working closely with teachers, I was able to support them in integrating technology into their lesson plans, and in turn, create an environment that fostered digital literacy and lifelong learning. In addition to my work on the digital learning program, I was also responsible for supporting teachers in the classroom. This involved providing technical assistance and troubleshooting to ensure that any issues were resolved quickly and efficiently. I also worked closely with teachers to help them plan and prepare their lessons, providing guidance on how to incorporate technology into their teaching to maximize engagement and learning outcomes. As a passionate advocate for education, I was always looking for ways to improve the learning experience for students. I regularly researched and tested new technologies to determine their suitability for the classroom, and I was always looking for ways to improve the performance and functionality of existing devices. Through my work, I was able to make a tangible difference in the lives of students and teachers, helping to create an environment that was both innovative and supportive. Overall, my time as Tablet Device Manager was a rewarding and fulfilling experience, and I am proud of the work that I accomplished. By leveraging technology to enhance learning outcomes, I was able to create a dynamic and engaging learning environment that prepared students for success in the 21st century. Show less
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IkamvaYouth
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South Africa
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Education Administration Programs
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1 - 100 Employee
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Intern at IkamvaYouth
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May 2018 - Sep 2018
During my time at IkamvaYouth, I was fortunate enough to work with a team of passionate individuals who were dedicated to making a positive impact in the lives of young people from disadvantaged communities. Through my work at the organisation, I had the opportunity to help prepare English and Mathematics fundamentals for the youth, which included designing and implementing lesson plans to help students develop their foundational skills. In addition to this, I also had the opportunity to provide career guidance to learners, helping them to identify their interests and strengths and explore potential career paths. This was an incredibly rewarding experience as I was able to see firsthand how my guidance helped to empower young people and enable them to take control of their future. Another key aspect of my role at IkamvaYouth was capturing marks and learner details onto the system, monitoring attendance, and traveling with learners to events and workshops. This gave me the opportunity to develop my organizational and time-management skills as I was responsible for ensuring that all records were accurate and up-to-date. It also allowed me to build strong relationships with the learners and their families, which was incredibly rewarding. Additionally, I was responsible for answering the phone and sending emails for the center. This helped me to develop my communication and administrative skills, which have been invaluable in both my personal and professional life. I learned how to communicate effectively with a diverse range of individuals and how to handle complex administrative tasks with ease. Overall, my experience at IkamvaYouth was transformative. It taught me the importance of supporting disadvantaged communities and the impact that education can have on individuals and society. It also helped me to develop my leadership, organisational, and communication skills, which have been invaluable in both my personal and professional life. Show less
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University of Pretoria/Universiteit van Pretoria
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South Africa
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Higher Education
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700 & Above Employee
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Administrative Clerk
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Dec 2016 - Feb 2017
As an experienced Admission Administrator, I was responsible for managing a wide range of administrative tasks that were essential to ensuring a smooth and efficient admissions process. One of my primary responsibilities was to assist students and parents with their admission requirements, providing them with the guidance and support they needed to make informed decisions about their education.In addition to assisting with admissions, I was also responsible for capturing student details on the system with a high degree of accuracy and attention to detail. This required a meticulous approach to my work, as even the smallest error could have significant consequences. By taking a methodical approach to my work, I was able to ensure that student details were captured accurately and efficiently, helping to streamline the admissions process.Another key responsibility of my role was to answer and direct incoming calls and emails, leveraging my expertise in switchboard operations to ensure that queries were handled in a timely and accurate manner. This required strong communication skills, as well as the ability to work effectively under pressure and with a high degree of professionalism.As part of my duties, I was also responsible for creating student fee quotations, which required a thorough understanding of the fee structure and a keen eye for detail. By leveraging my analytical skills and attention to detail, I was able to create accurate and reliable fee quotations that provided students and parents with a clear understanding of the financial implications of their decision.Overall, my experience as an Admission Administrator provided me with a unique opportunity to develop a range of valuable skills, including strong communication, analytical thinking, attention to detail, and the ability to work effectively under pressure. By leveraging these skills, I was able to provide essential support to students and parents throughout the admissions process. Show less
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Disability Unit Scribber
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Jan 2016 - Jan 2017
As a Disability Unit Scribbler, I provided essential support to disabled students by assisting them during tests and exams. One of my primary responsibilities was to read and write for disabled students, helping them to complete their exams with confidence and accuracy.In this role, I developed a range of valuable skills, including empathy, patience, and the ability to work effectively under pressure. I also gained experience in working with disabled individuals and learned how to adapt my approach to meet their unique needs and requirements. By leveraging these skills and experiences, I was able to provide essential support to disabled students and ensure that they had the resources they needed to succeed academically.This experience changed me in a number of ways. It opened my eyes to the unique challenges faced by disabled individuals and helped me to develop a greater sense of empathy and understanding. It also showed me the importance of providing support and assistance to those who need it most, and instilled in me a desire to make a positive difference in the world.Overall, my experience as a Disability Unit Scribbler was a challenging and rewarding one that allowed me to develop a range of valuable skills and make a meaningful contribution to the lives of disabled students. It taught me the importance of empathy, patience, and the willingness to adapt, and showed me the power of providing support and assistance to those in need. Show less
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Education
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2020 - 2020
University of Cape Town
Facilitating Online Course, Educational/Instructional Technology -
2015 - 2017
University of Pretoria/Universiteit van Pretoria
Bsc Human Physiology, Genetics and Psychology, Physiology and Genetics
Community
