Matilde Silva

Sales Coordinator at The Trouville Hotel - Bournemouth
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Bournemouth, England, United Kingdom, UK

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Sales Coordinator
      • Jun 2023 - Present

    • General Assistant
      • Apr 2023 - Jul 2023

    • Front Desk Receptionist
      • Mar 2022 - Dec 2022

      • Greeting and serving customers in a professional manner providing excellent customer service to accommodate their needs.• Facilitating a large volume of incoming calls, acting as the first point of contact, whilst managing an efficient appointment bookings system.• Monitoring security and financial transaction, including but not limited to Float Checks and Balancing.

    • Waitress & Bartender
      • Oct 2021 - Dec 2022

      - Serving food and beverages in a professional manner with high levels of customer service;- Stocking service areas with supplies such as coffee, food, tableware, and linens;- Setting and cleaning tables and service areas;- Presenting menus to customers and answer questions about menu items, making recommendations upon request;- Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required;- Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes;- Demonstrate a thorough knowledge of food and beverage products, menus and Promotions;- Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows;- Handling cash and card operations. Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • International Recruitment & Digital Marketing Student Ambassador
      • Sep 2019 - Aug 2021

      • Supporting Bournemouth University at open days and campus/accommodation tours • Representing Bournemouth University abroad at university fairs and speaking to prospective students • Representing my course and faculty to prospective students by facilitating course talks • Sharing my own stories as international students, offering advice to prospective students, parents and other influencers via blogs and vlogs. • Managing my own profile on Unibuddy (instant messaging platform that connects current to prospective students), responding to questions in a timely manner while ensuring the confidentiality of the content shared • Attending training and development opportunities for continuing progress • Supporting BU in delivering Service Excellence to a very broad audience by providing digital creative content such as producing blogs and vlogs Show less

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Investment Banking & Asset Management Intern
      • Jul 2021 - Jul 2021

      • Connected with industry experts such as Macquarie, Goldman Sachs, Blackstone, J.P.Morgan and Deutsche Bank.• Took part in specialist sections such as "Deep dive into M&A", "Insights into private equity", "Understanding markets", "Investment banking of tomorrow" and "Lifecycle of an asset".• Participated in skills sessions on Problem Solving, Professionalism, Collaboration, Leadership, and Negotiation.• Worked in a case study on Asset Management by producing a presentation on Green Investment options, analysing competitors with Trading Comparables. Show less

    • Business, Operations & Marketing Intern
      • Jul 2021 - Jul 2021

      - Performed a market analysis case study in order to expand an existing business to another city, working on competitive analysis, budget and marketing plan.- Connected with industry experts such as Google, BBC Studios, Nestle, British Airways and Virgin Media.- Engaged in specialist sections such as "How to structure a sales pitch", "Impactful e-commerce strategies", "Delivering innovative solutions".

    • United States
    • Financial Services
    • 700 & Above Employee
    • Technology Spring Intern
      • Apr 2021 - Apr 2021

      • Attended workshops with JP Morgan specialists in several areas such as UX (User Experience); Cybersecurity; Coding; Personal Branding. • Attended sessions with insights on every department of the company and how it proceeds. • Engaged in real-life-based coding challenges. • Engaged in cybersecurity challenges. • Attended workshops with JP Morgan specialists in several areas such as UX (User Experience); Cybersecurity; Coding; Personal Branding. • Attended sessions with insights on every department of the company and how it proceeds. • Engaged in real-life-based coding challenges. • Engaged in cybersecurity challenges.

Education

  • Bournemouth University
    Master's degree, Marketing Management (Digital)
    2023 - 2024
  • Bournemouth University
    Bacharelado e Licenciatura, Business Information Technology
    2019 - 2023

Community

You need to have a working account to view this content. Click here to join now