Michael Alexander
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Bio
Experience
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-Provide first-line phone to patients and medical providers using home sleep tests. -Perform patient registration. -Perform data entry for patient sleep test orders. -Maintaining accurate documentation of all customer communications, such as orders, calls, notifications, inquiries, complaints, requests, returns, and other relevant information. - Collaboration with the sales team to deliver and continually improve upon service. Includes Assessing customer needs and guiding solutions. -Working closely with other departments within the sales team to foster a culture that reflects Snap's values and mission. - Working with remote desktop client Guacamole to securely perform essential work functions such as patient registration, emails, and fielding phone calls using Ringcentral. -Troubleshooting patient issues pertaining to the sleep recorder testing kit. - Relaying complex customer inquiries to the appropriate department such as the benefits department and billing department. - Attending zoom meetings weekly. Show less
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Editing commercial and narrative productions using all major NLE systems such as Adobe Premiere, Final Cut Pro and Avid Media Composer.
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- Tasked with creating informational videos for streaming to various dental and medical offices. - Determine the specific audio and visual effects and music necessary to complete videos. - Program computerized graphic effects. - Set up and operate computer editing systems, electronic titling systems, video switching equipment, and digital video effects units to produce a final product. - Edit videos to insert music, dialogue, and sound effects, arrange videos into sequences, and correct errors, using editing equipment. - Review footage sequence by sequence to become familiar with it before assembling it into a final product. Show less
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- Switch sources of video input from one camera or media file to another during live performance. - Control the lights and sound of events, such as live concerts, before and after performances, and during intermissions. - Construct and position properties, sets, lighting equipment, and other equipment. - Driving truck, loading equipment, and heavy lifting. - Setting up various lights, projectors, trusses, and other audiovisual equipment.
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- Editing promo videos for the University of Oklahoma using Premiere Pro CC. - Design complex graphics and animation, using independent judgment, creativity, and computer equipment. - Create two-dimensional and three-dimensional images depicting objects in motion using computer animation software such as After Effects. - Trim film segments to specified lengths, and reassemble segments in sequences that present stories with maximum effect.
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- Edited local car commercials for Biggers Mazda, Biggers Chevy, Elgin Volkswagen using Premiere Pro. - Edit and upload videos for broadcast productions, including non-linear editing. - Design complex graphics and animation, using independent judgment, creativity, and computer equipment. - Script, plan, and create animated narrative sequences under tight deadlines, using computer software and hand drawing techniques. - Create two-dimensional and three-dimensional images depicting objects in motion using computer animation software such as After Effects. - Program computerized graphic effects. Show less
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- Assisted the team with the creation of 2d animations and motion graphics for use in industrial projects. - Video Corrective services such as object removal, masking, image manipulation, and rotoscoping. - Program computerized graphic effects.
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- Operate cameras and audio equipment to record videos for educational and research purposes. - Read and analyze work orders and specifications to determine locations of subject material, work procedures, sequences of operations, and machine setups.
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- Video editing and motion graphics for Columbia University online course development. - Organize and string together raw footage into a continuous whole according to scripts and/or the instructions. - Trim film segments to specified lengths, and reassemble segments in sequences that present stories with maximum effect. - Determine the specific audio and visual effects and music necessary to complete videos. - Setting up file transfer protocol (FTP) Owncloud and instructing coworkers on its operation. - Keying out green screen and compositing backgrounds and other assets in After Effects. - Setting up and operating camera equipment, audio equipment, lights, and other audiovisual tools. Show less
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Supervised and assisted the crew with video production and post-graphics. Includes: Editing (Final Cut Pro) and motion graphics (After Effects)
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Produced the opening night sizzle reel for the Chicago International Film Festival presented at the Chicago Theatre. Includes: Editing (Final Cut Pro) and motion graphics (After Effects).
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Photography and promotion for Kick Energy at the EVO 2012 Fighting Game Tournament in Las Vegas, Nevada.
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Education
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Columbia College Chicago
Bachelor of Arts - BA, Film/Cinema/Video Studies -
Columbia College Chicago
Bachelor of Arts (B.A.), Post-Production