Scheduling Coordinator

• Sep 2022 - Present

Home Base Patient Navigator

• Oct 2021 - Aug 2022

Patient Care Coordinator

• Nov 2019 - Oct 2021

• Answer patient phone calls and respond to patient messages • Phone Triage • Process medication phone prescriptions and refills • Prior Authorizations for medication • Complete and mail/fax paperwork for FMLA/Disability • Attends required meetings and in-services • Responsible for processing provider orders • Responsible as the point person for the provider’s patients, facilities, and other healthcare professionals • Schedule consults and specialists appointments • Requests medical records • Documents all calls in EMR • Ability to perform continuous detailed tasks with frequent interruptions • Collaborates with other divisions within Care Center • Reviews and assigns faxes and attachments • Works with Care Center RN when triage is needed, and urgency is escalated • Maintains patient confidentiality and all HIPAA privacy requirements • Adapts and apply guidelines and procedures • Performs related work as required Show less

Registered Medical Assistant

• Dec 2017 - Nov 2019

•Take patient history and taking vitals of patients •Inputting patient referrals/refills request in the system •Prepares and maintains supplies and equipment for treatment •Prepare and assist with minor procedures for physicians and collect specimens •Labels, stores and properly packages specimens for delivery to lab •Performed EKGs, blood draws, urinalysis, and administered vaccines •Retrieval of order results (Urinalysis results, EKG results) •Take patient history and taking vitals of patients •Inputting patient referrals/refills request in the system •Prepares and maintains supplies and equipment for treatment •Prepare and assist with minor procedures for physicians and collect specimens •Labels, stores and properly packages specimens for delivery to lab •Performed EKGs, blood draws, urinalysis, and administered vaccines •Retrieval of order results (Urinalysis results, EKG results)

Registered Medical Assistant

• Jan 2016 - Nov 2017

•Coordinating patient evaluation and treatment activities in a clinical setting. •Take patient history and taking vitals of patients •Assisting physicians with examination and treatment of patients which includes suture and staples removal •Answer patient phone calls and respond to patient messages •Process medication phone prescriptions and refills •Prior Authorizations for medication •Complete and mail/fax paperwork for FMLA/Disability •Pre-op patient teaching, ordering pre-op diagnostic imaging and labs •Registering and assisting in scheduling of appointments for new and/or established patients. •Prepares patients for examination and treatment •Train and mentor new medical assistant staff. •Performs all clinical duties while observing OSHA and HIPAA requirements. Show less

Registered Medical Assistant

• May 2015 - Jan 2016

•Take patient history and taking vitals of patients •Inputting patient referrals in the system. •Prepares and maintains supplies and equipment for treatment •Assisted physician with minor procedures and collected specimens •Labels, stores and properly packages specimens for delivery to lab •Performed EKGs •Retrieval of order results ( Urinalysis results, EKG results) •Sterilization of instruments for procedures •Take patient history and taking vitals of patients •Inputting patient referrals in the system. •Prepares and maintains supplies and equipment for treatment •Assisted physician with minor procedures and collected specimens •Labels, stores and properly packages specimens for delivery to lab •Performed EKGs •Retrieval of order results ( Urinalysis results, EKG results) •Sterilization of instruments for procedures

Custom Protection Officer/ASC

• Oct 2014 - May 2015

Custom Protection Officer/ASC •Closely provides direct and continuous supervision of JTDC residents •Promote a safe, secure and humane environment for residents and staff. •Monitor residents for changes in behavior that may indicate potential crisis situation •Participates in the resident admission and orientation process •Operate and Monitors electronic security and communication equipment including control panel, Intercom, computers, and alarms •Ensures that each resident’s file is updated with current proper legal and medical/insurance information •Collects and assembles data and information from various agencies, court staff, and other sources •Ensures compliance with federal, state local and JTDC policy and procedure and lawful court orders. Show less

Lead Registered Medical Center/Receptionist

• Aug 2007 - Oct 2014

•Assists with treatments ordered by physician as supervised by physician or registered nurse •Minor procedure set-ups and assisted physicians with procedures •Performed Post Void Residuals (Bladder Scan) •Interviews patients, measures vital signs, and records information on patients' charts •Prepares treatment rooms for examination of patients. •Performs basic clerical duties including answering the phone, maintaining records, and filing. •Schedule appointments, collected co-payments, verified insurance •Trained and monitored new employees •Opened and closed offices •Managed doctors and nurses schedules •Responsible for inventory and restocking of exam rooms and supplies Show less