Matias Veramendiz

Manager Operaciones y CX at Grouid
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Contact Information
us****@****om
(386) 825-5501
Location
Argentina, AR
Skills

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Credentials

  • Aprende estadística esencial
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Fundamentos profesionales del análisis de datos, por Microsoft y LinkedIn
    Microsoft
    Jan, 2023
    - Oct, 2024
  • SQL Fundamentals, Advanced SQL Analysis for Marketing, Advanced SQL for Product Analytics, SQL for Revenue Analysis and Unit Economics
    SQL Habit
    Jan, 2023
    - Oct, 2024
  • Programa Customer & People Experience Powered by Data
    Universidad Austral, Argentina
    Oct, 2022
    - Oct, 2024
  • Quality Service
    Capability Building
    Sep, 2022
    - Oct, 2024
  • Data Analyst
    Coderhouse
    Jul, 2022
    - Oct, 2024
  • Aprende SCRUM
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • Design Thinking: Herramientas y técnicas (presenciales y en teletrabajo)
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • Fundamentos de Six Sigma
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • Fundamentos de big data
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • Profundiza tus competencias en metodologías ágiles y Design Thinking
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • Aprende data science: Cuenta historias con los datos
    LinkedIn
    May, 2022
    - Oct, 2024
  • Servir a la clientela a través de redes sociales
    LinkedIn
    May, 2022
    - Oct, 2024
  • Aprende a usar la metodología Lean
    LinkedIn
    Apr, 2022
    - Oct, 2024
  • Design Thinking: Facilitación de procesos de trabajo
    LinkedIn
    Apr, 2022
    - Oct, 2024
  • Fundamentos de la gestión de proyectos ágil
    LinkedIn
    Apr, 2022
    - Oct, 2024
  • Gestión de equipos mediante OKR's o misiones, objetivos y resultados clave
    LinkedIn
    Mar, 2022
    - Oct, 2024
  • Como Criar Estratégias de Crescimento
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Como Encontrar e Reter Profissionais de Alto Potencial
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Como Gerenciar sua Chefia
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Como Liderar de Forma Eficaz
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Como Passar da Gerência à Liderança
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Desenvolvendo sua Filosofia de Liderança
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Desenvolvimento da Presença Executiva
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Estratégias de Tomada de Decisão
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Fundamentos de Design Thinking
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Fundamentos de Fintech o finanza tecnológica
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Fundamentos de Liderança
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Liderando Mudanças
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Liderança com Inteligência Emocional
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Los cinco pasos del proceso creativo
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Pensamento Estratégico
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Salesforce esencial
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Salesforce para administradores esencial
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Telling Stories with Data
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Tomada de Decisões Executivas
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Torne-se um Líder
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Become a Chief of Staff
    LinkedIn
    Nov, 2021
    - Oct, 2024
  • Cómo gestionar a personas con alto potencial
    LinkedIn
    Nov, 2021
    - Oct, 2024
  • Gestão de Gerentes Experientes
    LinkedIn
    Nov, 2021
    - Oct, 2024
  • Gestão de Novos Cargos de Gerência
    LinkedIn
    Nov, 2021
    - Oct, 2024
  • Gestão de Profissionais de Alto Desempenho
    LinkedIn
    Nov, 2021
    - Oct, 2024
  • Gestão de Profissionais de Alto Potencial
    LinkedIn
    Nov, 2021
    - Oct, 2024
  • Salesforce: Dashboards
    LinkedIn
    Nov, 2021
    - Oct, 2024
  • Liderazgo para mandos medios
    Capacitarte
    Jul, 2021
    - Oct, 2024
  • Project Management
    Capacitarte
    Jul, 2021
    - Oct, 2024
  • Diplomado en Desarrollo de Habilidades Gerenciales y Trabajo en Equipo
    Capacitarte
    Nov, 2020
    - Oct, 2024

Experience

  • Grouid
    • Uruguay
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Manager Operaciones y CX
      • Mar 2023 - Present
  • MODO
    • Design Services
    • 1 - 100 Employee
    • Workforce Management
      • Nov 2022 - Feb 2023

    • Vendor Manager
      • Nov 2022 - Feb 2023

    • Customer Experience Team Leader
      • Apr 2022 - Jan 2023

  • ank
    • Financial Services
    • 1 - 100 Employee
    • Customer Experience Team Leader
      • Mar 2021 - Apr 2022
  • Brubank
    • Argentina
    • Financial Services
    • 200 - 300 Employee
    • Supervisor of Customer Success
      • Dec 2020 - Mar 2021

    • Credit and collection analyst
      • Jul 2019 - Mar 2021

    • Supervisor of Identity Validation
      • Nov 2019 - Dec 2020

    • Identity Validation Analyst
      • Jul 2019 - Nov 2019

    • Customer Success Analyst
      • Mar 2019 - Jul 2019

  • American Express
    • United States
    • Financial Services
    • 700 & Above Employee
    • Centurion Relationship Management
      • Sep 2016 - Sep 2017

    • Customer Care Professional
      • Sep 2015 - Sep 2016

    • analista senior de creditos y riesgo
      • Jun 2013 - Sep 2015

Education

  • Universidad Nacional de José Clemente Paz (UNPAZ)
    abogado, derecho
    2014 - 2024
  • Coderhouse
    Data Engineering, Modelado y almacenamiento de datos/Administración de bases de datos
    2023 - 2023
  • A2 Aprende y Aplica Capacitación
    Python para Ciencia de Datos, Procesamiento de datos
    2023 - 2023
  • Coderhouse
    Data Analyst
    2022 - 2022

Community

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