Martin Thomas
Interim Project Manager, Client Solutions at Corporate College- Claim this Profile
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Bio
Credentials
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Certified ScrumMaster (CSM)
Scrum Alliance -
IBM AI Foundations for Business
Coursera -
Lean Six Sigma Black Belt (ICBB)
The Council for Six Sigma Certification (CSSC) -
PMI Agile Certified Practitioner (PMI-ACP)
Project Management Institute -
Professional Scrum Master II
Scrum.org -
Project Management Professional (PMP)
Project Management Institute -
Salesforce Associate Certification
Salesforce
Experience
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Corporate College
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United States
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Higher Education
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1 - 100 Employee
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Interim Project Manager, Client Solutions
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Sep 2023 - Present
• Executed and delivered diverse client projects, ensuring their completion within defined parameters of time and budget utilizing Salesforce CRM and Smartsheet software. • Designed and implemented PMO framework, focusing on process standardization and AI-driven project enhancements. • Revitalized programming for over 50 instructors and partners, integrating Agile methodologies during project life cycles. • Administered daily quality audits with Destiny One system, maintaining high… Show more • Executed and delivered diverse client projects, ensuring their completion within defined parameters of time and budget utilizing Salesforce CRM and Smartsheet software. • Designed and implemented PMO framework, focusing on process standardization and AI-driven project enhancements. • Revitalized programming for over 50 instructors and partners, integrating Agile methodologies during project life cycles. • Administered daily quality audits with Destiny One system, maintaining high data integrity and translating findings into technical documents. • Managed a portfolio of consulting projects, employing Salesforce and Agile methodologies to actively engage stakeholders and meet their expectations. Show less • Executed and delivered diverse client projects, ensuring their completion within defined parameters of time and budget utilizing Salesforce CRM and Smartsheet software. • Designed and implemented PMO framework, focusing on process standardization and AI-driven project enhancements. • Revitalized programming for over 50 instructors and partners, integrating Agile methodologies during project life cycles. • Administered daily quality audits with Destiny One system, maintaining high… Show more • Executed and delivered diverse client projects, ensuring their completion within defined parameters of time and budget utilizing Salesforce CRM and Smartsheet software. • Designed and implemented PMO framework, focusing on process standardization and AI-driven project enhancements. • Revitalized programming for over 50 instructors and partners, integrating Agile methodologies during project life cycles. • Administered daily quality audits with Destiny One system, maintaining high data integrity and translating findings into technical documents. • Managed a portfolio of consulting projects, employing Salesforce and Agile methodologies to actively engage stakeholders and meet their expectations. Show less
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Catholic Charities, Diocese of Cleveland
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United States
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Individual and Family Services
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200 - 300 Employee
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Program Manager
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Jan 2023 - Jun 2023
• Designed and oversaw a comprehensive, 14-week refugee employment program, achieving 95% retention rate and 100% job placement rate using lean six sigma frameworks and tailored case management for 200 Ukrainian and Afghani refugees. • Orchestrated multi-disciplinary team efforts and integrated digital transformation for better refugee program management. • Utilized Lean and Agile methodologies alongside AI-driven analytics to optimize program efficiency. • Conducted data analysis to… Show more • Designed and oversaw a comprehensive, 14-week refugee employment program, achieving 95% retention rate and 100% job placement rate using lean six sigma frameworks and tailored case management for 200 Ukrainian and Afghani refugees. • Orchestrated multi-disciplinary team efforts and integrated digital transformation for better refugee program management. • Utilized Lean and Agile methodologies alongside AI-driven analytics to optimize program efficiency. • Conducted data analysis to inform strategic decisions, leveraging comprehensive data via the US Department of Homeland Security for enhanced program impact. Show less • Designed and oversaw a comprehensive, 14-week refugee employment program, achieving 95% retention rate and 100% job placement rate using lean six sigma frameworks and tailored case management for 200 Ukrainian and Afghani refugees. • Orchestrated multi-disciplinary team efforts and integrated digital transformation for better refugee program management. • Utilized Lean and Agile methodologies alongside AI-driven analytics to optimize program efficiency. • Conducted data analysis to… Show more • Designed and oversaw a comprehensive, 14-week refugee employment program, achieving 95% retention rate and 100% job placement rate using lean six sigma frameworks and tailored case management for 200 Ukrainian and Afghani refugees. • Orchestrated multi-disciplinary team efforts and integrated digital transformation for better refugee program management. • Utilized Lean and Agile methodologies alongside AI-driven analytics to optimize program efficiency. • Conducted data analysis to inform strategic decisions, leveraging comprehensive data via the US Department of Homeland Security for enhanced program impact. Show less
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Cleveland State University
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United States
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Higher Education
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700 & Above Employee
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Operations Analyst
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Sep 2019 - Mar 2020
Achieved a 30% reduction in system failures and enhanced system uptime by 20% by conducting thorough root cause analysis and implementing effective solutions in 30-day cycles. Significantly improved team collaboration by 40% and enhanced employee performance by 30% through the implementation of a comprehensive competency-based training program, assessed and refined over 90 days. Strategically managed the budget to decrease monthly overcharging by 25% while simultaneously boosting resource… Show more Achieved a 30% reduction in system failures and enhanced system uptime by 20% by conducting thorough root cause analysis and implementing effective solutions in 30-day cycles. Significantly improved team collaboration by 40% and enhanced employee performance by 30% through the implementation of a comprehensive competency-based training program, assessed and refined over 90 days. Strategically managed the budget to decrease monthly overcharging by 25% while simultaneously boosting resource utilization efficiency by 30%. Performed in-depth qualitative analysis of customer behaviors and preferences, leading to the creation of insightful visual presentations that guided utilities management in optimizing energy efficiency. Show less Achieved a 30% reduction in system failures and enhanced system uptime by 20% by conducting thorough root cause analysis and implementing effective solutions in 30-day cycles. Significantly improved team collaboration by 40% and enhanced employee performance by 30% through the implementation of a comprehensive competency-based training program, assessed and refined over 90 days. Strategically managed the budget to decrease monthly overcharging by 25% while simultaneously boosting resource… Show more Achieved a 30% reduction in system failures and enhanced system uptime by 20% by conducting thorough root cause analysis and implementing effective solutions in 30-day cycles. Significantly improved team collaboration by 40% and enhanced employee performance by 30% through the implementation of a comprehensive competency-based training program, assessed and refined over 90 days. Strategically managed the budget to decrease monthly overcharging by 25% while simultaneously boosting resource utilization efficiency by 30%. Performed in-depth qualitative analysis of customer behaviors and preferences, leading to the creation of insightful visual presentations that guided utilities management in optimizing energy efficiency. Show less
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YWCA Greater Cleveland
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United States
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Individual and Family Services
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1 - 100 Employee
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Program Manager
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May 2014 - Jan 2020
Secured $1 million in government funding over five years, leveraging advocacy and strategic planning skills, coupled with ongoing partnership development initiatives. Supervised a 5-year youth housing initiative in collaboration with the Rapid Rehousing Program, culminating in securing permanent housing solutions for 500 homeless youth while executing continuous process improvements. Engaged and united community stakeholders, effectively increasing program funding and boosting monthly… Show more Secured $1 million in government funding over five years, leveraging advocacy and strategic planning skills, coupled with ongoing partnership development initiatives. Supervised a 5-year youth housing initiative in collaboration with the Rapid Rehousing Program, culminating in securing permanent housing solutions for 500 homeless youth while executing continuous process improvements. Engaged and united community stakeholders, effectively increasing program funding and boosting monthly program enrollment on average by 30% over the project’s duration through the Salesforce CRM platform. Facilitated critical support and resources for over 1,000 individuals in need, achieved through the establishment and nurturing of over 100 strategic community partnerships using Agile methodologies. Amplified projected client enrollment by 20% over a five-year period, driven by focused advocacy and adept strategic planning. Show less Secured $1 million in government funding over five years, leveraging advocacy and strategic planning skills, coupled with ongoing partnership development initiatives. Supervised a 5-year youth housing initiative in collaboration with the Rapid Rehousing Program, culminating in securing permanent housing solutions for 500 homeless youth while executing continuous process improvements. Engaged and united community stakeholders, effectively increasing program funding and boosting monthly… Show more Secured $1 million in government funding over five years, leveraging advocacy and strategic planning skills, coupled with ongoing partnership development initiatives. Supervised a 5-year youth housing initiative in collaboration with the Rapid Rehousing Program, culminating in securing permanent housing solutions for 500 homeless youth while executing continuous process improvements. Engaged and united community stakeholders, effectively increasing program funding and boosting monthly program enrollment on average by 30% over the project’s duration through the Salesforce CRM platform. Facilitated critical support and resources for over 1,000 individuals in need, achieved through the establishment and nurturing of over 100 strategic community partnerships using Agile methodologies. Amplified projected client enrollment by 20% over a five-year period, driven by focused advocacy and adept strategic planning. Show less
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Education
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Cleveland State University
Bachelors of Communications, English, Communications and English -
Cleveland State University
Master of Business Administration - MBA, Business Administration and Management, General
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