Mathieu Lévesque. M.Sc.

Gestionnaire de comptes at Outbox Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Montreal Metropolitan Area, CA
Languages
  • Français Native or bilingual proficiency
  • Anglais Full professional proficiency

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Christophe Douillard

Mathieu fait preuve d'une grande rigueur chez les Alouettes de Montréal, étant capable d'assumer plusieurs responsabilités à la fois tout en ayant un excellent esprit d’équipe. Ses différents projets sont toujours bien menés, bien gérés, et clairs. Il sait développer de nouvelles idées à l’aide des technologies de l’information afin d’améliorer la performance de l’organisation et exploiter le maximum des technologies dont l’entreprise dispose.

Jean-Philippe Monette

Au cours du baccalauréat, j'ai eu la chance de travailler en équipe avec Mathieu à plusieurs occasions. Toujours motivé et enthousiaste, Mathieu sait réaliser des travaux de qualité et travailler en équipe. Son leadership et son grand intérêt pour les TI le distingue des autres finissants. Bonne chance dans ta maîtrise!

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Credentials

  • Professional Scrum Product Owner / PSPO I
    Scrum.org
    Nov, 2020
    - Oct, 2024
  • Professional Scrum Master / PSM I
    Scrum.org
    Mar, 2020
    - Oct, 2024

Experience

  • Outbox
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Gestionnaire de comptes
      • Sep 2023 - Present

  • Desjardins
    • Canada
    • Banking
    • 700 & Above Employee
    • CRM Business Analyst
      • Apr 2022 - Sep 2023

      ► Current project: Deployment of the new CRM for the business services division of Desjardins

    • Senior Advisor, CRM
      • Mar 2021 - Apr 2022

  • UQAM | Université du Québec à Montréal
    • Canada
    • Higher Education
    • 700 & Above Employee
    • IT Business Analyst
      • Jan 2020 - Mar 2021

      ► Define and analyze customers' business needs and translate them into requirements ► Formulate specific recommendations following a rigorous assessment of business needs ► Management of the product backlog for the development of new functionalities in a Scrum framework ► Define and analyze customers' business needs and translate them into requirements ► Formulate specific recommendations following a rigorous assessment of business needs ► Management of the product backlog for the development of new functionalities in a Scrum framework

  • Outbox
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Technical Account Manager
      • Jan 2017 - Jan 2020

      ► Implementation of the Outbox software package for new customers (sales, CRM, accounting, operations) ► Advise clients in order to offer the best technological solutions adapted to business needs ► Collaborate with the various teams of the company in order to deliver a quality technological solution

    • Software Support Analyst
      • Jan 2014 - Jan 2017

      ► Analysis and resolution of functional and technical problems ► Training of users on the new features of the Outbox solution ► Propose concrete solutions following the identification of customer needs

  • Alouettes de Montréal
    • Canada
    • Spectator Sports
    • 1 - 100 Employee
    • CRM Manager
      • Oct 2012 - Jan 2014

      ► Implementation and management of CRM software for ticket sales and corporate sales agreement ► Development of strategies to capitalize on the use of CRM ► Creation of advanced sales reports for executive management needs ► Implementation and management of CRM software for ticket sales and corporate sales agreement ► Development of strategies to capitalize on the use of CRM ► Creation of advanced sales reports for executive management needs

  • Government of Canada
    • Government Administration
    • 700 & Above Employee
    • IT Technician
      • Jun 2009 - Oct 2012

      Worked for two different ministers during my full-time studies: Canadian Heritage & Service Canada. ► Analysis and resolution of problems for users ► Train users on good IT practices ► Deployment and update of IT equipment software Worked for two different ministers during my full-time studies: Canadian Heritage & Service Canada. ► Analysis and resolution of problems for users ► Train users on good IT practices ► Deployment and update of IT equipment software

Education

  • HEC Montréal
    Specialized program in Business Analysis, Information Technology
    2021 - 2022
  • École des sciences de la gestion (ESG UQAM)
    Master of Science (M.Sc.), Information Technology
    2012 - 2016
  • École des sciences de la gestion (ESG UQAM)
    Bachelor's degree, Management, Information System
    2009 - 2012
  • Université de Montréal
    Computer Science & Multimedia
    2009 - 2010
  • Cégep régional de Lanaudière à Joliette
    Diploma of College Studies, Pure sciences
    2004 - 2006

Community

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