Mathieu Cooper
Customer Service Specialist at Acacia Education and Training- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
LinkedIn User
Matt is a creative, innovative and passionate VET sector expert. He is determined to create the highest standard in the education sector and he willingly tries to collaborate with others in the industry. I love bouncing ideas off Matt and i look forward to future collaborations.
LinkedIn User
Matt is a creative, innovative and passionate VET sector expert. He is determined to create the highest standard in the education sector and he willingly tries to collaborate with others in the industry. I love bouncing ideas off Matt and i look forward to future collaborations.
LinkedIn User
Matt is a creative, innovative and passionate VET sector expert. He is determined to create the highest standard in the education sector and he willingly tries to collaborate with others in the industry. I love bouncing ideas off Matt and i look forward to future collaborations.
LinkedIn User
Matt is a creative, innovative and passionate VET sector expert. He is determined to create the highest standard in the education sector and he willingly tries to collaborate with others in the industry. I love bouncing ideas off Matt and i look forward to future collaborations.
Credentials
-
MAUS Certified Business Partner
MAUS Business Systems
Experience
-
Acacia Education and Training
-
Australia
-
Higher Education
-
1 - 100 Employee
-
Customer Service Specialist
-
Jan 2015 - Present
-
-
Customer Engagement and Innovation Manager
-
Jan 2015 - Present
Business Development Manager- Hospitality, Business, Transport & Logistics, Disability, Aged and Home and Community Services. Trainer & Assessor- Certificate IV in Leadership & Management- Team Leader & Key Management Skill Sets.
-
-
-
-
Business Trainer & Assessor
-
Dec 2015 - Sep 2020
Facilitation of the following qualifications- -Cert III Business Administration -Cert IV Small Business Management -Cert IV Frontline Management -Cert IV Business Administration -Diploma of Management -Diploma of Business Administration Facilitation of the following qualifications- -Cert III Business Administration -Cert IV Small Business Management -Cert IV Frontline Management -Cert IV Business Administration -Diploma of Management -Diploma of Business Administration
-
-
-
Real Business Solutions
-
International Trade and Development
-
Owner Operator
-
Mar 2012 - Dec 2015
Service- Improved profitability, accountability and business value. Exit readiness and best practice framework. WHS consultation and workplace training and assessment. At RBS we keep it real! It’s our culture.... It’s how we choose to do business all day every day. It is how we relate to one another and how we deal with our clients. In ‘keeping it real’ we gain trust and this, results in success. With an attitude of, “let’s roll up our sleeves and get the job done”, nothing is impossible.
-
-
-
SETS - South East Training Services
-
Australia
-
Education Administration Programs
-
1 - 100 Employee
-
Business Trainer & Mentor
-
Jun 2009 - Mar 2012
Trainer & Assessor- Small Business Management New Enterprise Incentive Scheme (NEIS) Mentor- Small Business Trainer & Assessor- Small Business Management New Enterprise Incentive Scheme (NEIS) Mentor- Small Business
-
-
-
-
Production & WHS Manager
-
Jan 2006 - Mar 2009
-Operational Excellence- Overall Equipment Effectiveness "OEE" -Lean Manufacturing -Production Planning -Compliance -WHS Management -Operational Excellence- Overall Equipment Effectiveness "OEE" -Lean Manufacturing -Production Planning -Compliance -WHS Management
-
-
Education
-
2012 - 2012
RTV Training
Diploma of Management, Business Administration and Management, General -
2011 - 2011
RTV Training
Diploma of Business Administration, Business Administration and Management, General -
2011 - 2011
Nepean Community College
Certificate IV in Training & Asessment (TAE), Workforce Development and Training -
2010 - 2010
TAFE
Certificate IV in Business Administration, Business Administration and Management, General -
2009 - 2009
South East Training Services
Certificate IV in Small Business Management, Business/Commerce, General -
2008 - 2008
Strategix Training Group
Diploma of Business Management (Frontline), Business Administration and Management, General -
2007 - 2007
RTV Training
Certificate IV in Training & Assessment (TAA), Workforce Development and Training -
2006 - 2006
TAFE
Certificate IV Frontline Management, Business Administration and Management, General -
2015 -
RTV Training
Statement of Attainment, Vocational Education and Training -
2020 - 2020
TAFE NSW
SIRXMKT002 - Use social media to engage customers, Business, Management, Marketing, and Related Support Services -
2022 - 2022
Acacia Education & Training
BSB40520 Certificate IV in Leadership and Management, Business Administration, Management and Operations -
2021 - 2021
Acacia Education & Training
Statement of Attainment- Working with People with Mental Health Issues, Individual Support -
2020 - 2020
Acacia Education & Training
Certificate of Participation- Coaching & Mentoring, Organizational Leadership
Community
