Experience

RBH Access Technologies Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Technical Product Manager

  • May 2023 - Present



dormakaba Americas

• United States
• Wholesale Building Materials
• 700 & Above Employee

• Learning Leader

  • Sep 2021 - Nov 2022

  As a Learning Leader I instructed both employees and customers in product uses within our Access Control portfolio, including discussions on unique system applications and system design cases.

• Inside Technical Sales

  • Oct 2016 - Sep 2021

  As an Inside Technical Sales Rep I was expected to maintain the highest level of product knowledge to be able to help with everything from basic product applications to advanced system design specifications. I also acted as a Voice of Customer (VOC) and bridge to Product Management and Product Development teams to ensure customer needs were reflected within new product developments. In working closely with Product Management and Product Development teams I also lead testing, support, and training on new system integrations. Show less



Kaba Electronic Access & Data Systems - Keyscan access control systems

• Canada
• Security and Investigations
• 1 - 100 Employee

• Technical Support

  • Aug 2015 - Oct 2016

  As a Technical Support Agent, fast paced problem solving and remote troubleshooting skills were quickly developed to better support customer needs.

• Product Tester

  • Aug 2012 - Aug 2015

  Testing and assembly of access control products and systems



Loblaw

• Whitby, Ontario

• Customer Service Rep.

  • Aug 2006 - Aug 2012