Experience

Enviance

• India
• Environmental Services

• System Administrator

  • Apr 2017 - Present

  Management of all IT assets, for all end users both in the office and remote. I've deployed a MDM to help manage data privacy and device security for corporate owned laptops and cellphones, allowing for also a BYOD policy. Managed Migration To Microsoft teams From Skype and HipChat Management of hardware in our data center for production and development making sure that all machines, virtual or physical, bios/drivers and OS are patched and up to date. Restructured and upgraded corporate network, Virtualized the environment and created a back up and restore plan. Heavy involvement in yearly SOC audit Configured Cisco ASAs with VPN, Meraki security appliance,switch and access points with Client VPN and Site to Site VPN. Show less



GreatCall

• United States
• Medical Equipment Manufacturing
• 200 - 300 Employee

• Direct Sales

  • Sep 2014 - Apr 2017

  Respond to high volume of inbound calls from existing and/or new customers, providing customers with relevant, accurate information on products and services Maintain a customer focus by listening actively and maintaining composure Present and sell new products and additional value added services to both new and existing customers, including processing sales orders Respond to high volume of inbound calls from existing and/or new customers, providing customers with relevant, accurate information on products and services Maintain a customer focus by listening actively and maintaining composure Present and sell new products and additional value added services to both new and existing customers, including processing sales orders