Experience

ProPharma

• United States
• Business Consulting and Services
• 700 & Above Employee

• Medical Information Specialist

  • Jul 2016 - Present



Med Communications, Inc.

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Medical Writer

  • Jan 2014 - Jul 2016



Otsuka America Pharmaceuticals

• Princeton, NJ

• Medical Information Manager (1year contract)

  • Dec 2012 - Dec 2013



CSL Behring

• United States
• Biotechnology Research
• 700 & Above Employee

• Medical Information Manager

  • May 2008 - Dec 2012

  -Collaborated with MSL leads on developing key letters and FAQs for 3 product launches. -Key role in facilitating medical information discussions with internal and external partners during transition of flu vaccine to Merck. -Lead communications for Medical Information needs for launching new Med Info DB system. -Conducted training sessions for staff on new Med Info DB system. -Maintained a current and accurate medical database for Medical Information Department and facilitated communication of new information within Medical Affairs and cross-functional areas in a timely manner. -Assisted in the design, development and implementation of training materials to educate the MSLs on dissemination of medical information via new database system. -Maintained a close working relationship with Clinical Research, R&D, Product Development, as well as executives in Marketing, Sales, Manufacturing, Drug Safety, Quality Assurance, Regulatory Affairs and Legal Departments. -Communicated regularly with internal customers to coordinate and integrate responses to medical and product inquiries and to ensure that key messages are consistent and accurate throughout US Commercial Operations. -Analyzed and disseminated reports generated from calls and contacts, so as to identify issues, patterns and trends in the incoming contacts and share them with key internal stakeholders. -Provided feedback to colleagues and reports to Medical Affairs management. -Participated in the creation of Medical Information Standard Operating Procedures. -Coordinated plan for sharing medical information with North American partners via medical information database system. -Facilitated global sharing initiative of medical information with global partners. Additional Projects -Participated in career advancement program - Shadowed MSLs during round table discussions and visits with key opinion leaders to observe MSL role in aligning products with company strategy. -Participated in MSL speaker training. Show less



CollaGenex Pharmaceuticals

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Medical Information Specialist

  • Jan 2007 - May 2008

  •Provide accurate and timely medical information to internal and external customers (health care professionals and consumers) while meeting CollaGenex and regulatory requirements. •Responsible for creating and reviewing standard response documents for product information requests submitted by sales representatives or by direct communication with health care professionals. •Manage product training needs for call center vendor by conducting live training sessions, teleconferences, and providing written communications. •Supported Trade Relations by representing company as clinical expert at trade shows. •Proficient user of OVID and PubMed; experience with Seibel based customer relationship management (CRM) and IRMS. •Increased efficiency of information exchange by creating FAQ’s within IRMS for all CollaGenex as well as in-licensed products. •Implemented Endnote and contributed to building the Endnote reference library which has a profound impact on providing clinical information efficiently. •Participate in monthly Journal Club meetings and created monthly reports to keep internal partners at the forefront of new or significant information relevant to CollaGenex. •Reviewed and updated AMCP Dossier with current information for Oracea. •Job shadowed Sales Representatives in the Field to gain a better understanding of issues and challenges facing the brand. •Review promotional pieces for Marketing and Sales to ensure accurate medical information. Show less



Wyeth Pharmaceuticals

• Product Information Specialist

  • Oct 2005 - Dec 2006

  •Provided medical information verbally or via mail to healthcare professionals and consumers. •Communicated with Product Scientists to provide accurate and complete information. •Participated in the 62nd Annual Clinical Meeting for the American Society for Reproductive Medicine (ASRM) by providing accurate, timely, unbiased responses to unsolicited requests for product information at Wyeth booth in New Orleans, LA. •Active role in product launch team for Lybrel (ethinylestradiol/levonorgestrel) to help forecast initial challenges and generate reports to help address these post-launch challenges. •Responsible for recognizing adverse events and providing detailed documentation to report to Safety Department. •Completed “Updated Product Knowledge Assessments” to reinforce and keep up with new product information. •Created “Call Center Customer Survey Report” identifying caller types and inquiries to help Call Center identify areas of caller interests to facilitate efficient responses. •Created “3rd Quarter Call Center Newsletter for 2006” which highlighted significant Call Center activities and achievements. Show less



drugstore.com

• United States
• Retail
• 100 - 200 Employee

• Pharmacist

  • Dec 2004 - Sep 2005

  •Reviewed prescription orders for accuracy. •Utilized clinical and professional judgment regarding prescription orders and patient health profiles. •Provided support to customer care representatives in addressing customer concerns. •On-call pharmacist 4 weeks per year. •Reviewed prescription orders for accuracy. •Utilized clinical and professional judgment regarding prescription orders and patient health profiles. •Provided support to customer care representatives in addressing customer concerns. •On-call pharmacist 4 weeks per year.



NeighborCare

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Pharmacist

  • Sep 2000 - Dec 2004

  •Responsible for filling prescriptions. •Contacted doctors and nurses concerning pharmacy related interventions. •Trained technicians on proper profiling of patient allergies. •On-call pharmacist every other weekend. •Compounded medications. •Responsible for filling prescriptions. •Contacted doctors and nurses concerning pharmacy related interventions. •Trained technicians on proper profiling of patient allergies. •On-call pharmacist every other weekend. •Compounded medications.