Experience

Jaja Finance
• United Kingdom
• Financial Services
• 100 - 200 Employee
• Technical Business Analyst

  • Apr 2022 - Present


Bank of America

• United States
• Banking
• 700 & Above Employee

• Technical Implementation Consultant

  • Jul 2019 - Apr 2022

  Technical consultant for Implementation of Corporate Card clients. Technical consultant for Implementation of Corporate Card clients.



M C Quenby Consulting Limited

• Director / Consultant

  • Sep 2017 - Jul 2019

  - Technical and Operational Project Management / Business Analysis - TSYS Consultancy (TSYS / TS2 / Total Access / TCS / Statement Designer / Centersuite etc) - Vendor Management, Migrations and Conversions (plastics, print, postal, technology) - MS Office, VBA and macro Solutions - Extensive Global experience - Technical and Operational Project Management / Business Analysis - TSYS Consultancy (TSYS / TS2 / Total Access / TCS / Statement Designer / Centersuite etc) - Vendor Management, Migrations and Conversions (plastics, print, postal, technology) - MS Office, VBA and macro Solutions - Extensive Global experience



Bank of America Merrill Lynch

• United States
• Financial Services
• 700 & Above Employee

• Project Manager

  • Oct 2017 - Jun 2019

  Lead on major Operational Change Projects, including: - Multiple Print and Postal Vendor Migration - Creation of Reconciliation and Fulfilment Team, and all associated processes and procedures. - EMEA And APAC Lead Operational BA and PM for Front End mainframe GUI conversion (TSYS) TSYS / TS2 SME for Operational area Excel, Macro and VBA solutions and support provided Lead on major Operational Change Projects, including: - Multiple Print and Postal Vendor Migration - Creation of Reconciliation and Fulfilment Team, and all associated processes and procedures. - EMEA And APAC Lead Operational BA and PM for Front End mainframe GUI conversion (TSYS) TSYS / TS2 SME for Operational area Excel, Macro and VBA solutions and support provided



Virgin Money

• United Kingdom
• Financial Services
• 700 & Above Employee

• TS2 Specialist

  • Dec 2015 - Oct 2017

  Senior Business Operations Analyst focussing on Campaign execution and large projects. Providing oversight, co-ordination and TS2 expertise in all parts of the Consumer Credit Card Lifecycle. Senior Business Operations Analyst focussing on Campaign execution and large projects. Providing oversight, co-ordination and TS2 expertise in all parts of the Consumer Credit Card Lifecycle.

• Business Analyst

  • Aug 2011 - Dec 2015

  VP, Business Analyst & Project Manager for EMEA and Asia Pacific Commercial Card Technology team. - TSYS SME managing a range of technical projects from inception to implementation, utilising Agile, DMAIC and Six Sigma methodologies. - Concurrently managing multiple streams of change. Change management covering technical and operational areas, including large client launches and regulatory changes with budgets up to $750k. - Issue Management responsibilities for TSYS and other related functions, including virtual cards, online PIN and on boarding applications for EMEA and AP. - Application Owner and vendor management duties. - Visual Basic expert Show less

• IT Support Manager

  • Sep 2009 - Aug 2011

  Application DevelopmentUK Manager of all Visual Basic developed applications, Incident ManagementSmall Enhancement Management Release Management.NET developerExperienced End User Computing Application Owner

• Project Manager

  • Sep 2007 - Sep 2009

  Project Manager for large multi-national Financial Services Business Card product. Duties included:- 'Cradle-to-grave' Project Management of Compliance and Technical projects utilising PRINCE II and Six Sigma methodologies- controlling budgets of up to £1 million, often also acting as Test Manager and Operational Change Manager- TSYS SME- Issue Management

• Communications Manager

  • Sep 2005 - Sep 2007

  Senior Management Support for UK - Loans Division- Vendor and Account Manager for Retail Loans- Project Analyst - Business Continuity Analyst- Educator- Audits- Call Centre Management