Experience

Stockspot

• Australia
• Financial Services
• 1 - 100 Employee

• Operations Manager

  • Sep 2021 - Present



Macquarie Group

• Australia
• Financial Services
• 700 & Above Employee

• Senior Manager - Market Operations

  • Apr 2015 - Jul 2021

  Managing a team that oversees the Middle Office functions of trade allocation and confirmation supporting the AU & NZ institutional equities desks as well any equity capital raisings. Liaising with client requests and static data maintenance. System implementation, process improvement and documentation.I improved the structure and efficiency of the equity middle office operation through upskilling and cross training staff, creating comprehensive process documentation, automating manual processes, and drove project decisions through experience and human centred design.



TS Imagine, formerly TradingScreen

• United States
• Financial Services
• 1 - 100 Employee

• Implementation Manager - APAC

  • Jul 2013 - Mar 2014

  Implemented medium to large clients onto the TradingScreen software. Developing procedures for various implementations. Documenting processes like Implementation manual, RFP manual, client workflows.

• Account Manager - Australia

  • May 2012 - Jul 2013

  Built and maintained client relationships. Training of clients on software usage. Follow up of escalated client issues from the Helpdesk, and resolved many client problems with their workflows through education. Coordinating client development requests with development team.



Gleneagle Securities

• Australia
• Financial Services
• 1 - 100 Employee

• Operations Manager

  • Aug 2010 - Feb 2012



Arnott Capital

• Australia
• Financial Services
• 1 - 100 Employee

• Operations Manager

  • 2005 - 2010



ABN AMRO Clearing Bank

• Netherlands
• Capital Markets
• 700 & Above Employee

• Equity Operations Supervisor

  • 2000 - 2005