Matheus Rigotti

Internal Sales Coordinator at XL Flooring Co Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
North Vancouver, British Columbia, Canada, CA

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Lucas Rotta Zapparolli

Matheus is very communicative which helps on a day to day relationship. He is capable of learning quickly and this can be seen in his language skills which he is fluent in Spanish, French and a English besides Portuguese as his mother language. He is driven to achieve excellence and capable to lead different types of teams.

Marcio Tatsch

Matheus is great to work with, and has a good expertise in negotiation and experience in foreign trade. He is also familiar with the international market trends and industries as part of his knowledge was acquired in the automotive industry. Matheus is dedicated, self-motivated, methodical and very capable. He is not only reliable and forward thinking but also an inspiring team player. He also has an excellent command of the French and Spanish languages, both written and spoken, with proven drafting and editing skills, and a good knowledge of English besides to have Portuguese as mother language.

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Experience

    • Canada
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Internal Sales Coordinator
      • Jul 2019 - Present

      Responsible to determine necessary strategic sales approaches with the Sales Representative and Sales Manager.Explained company products and services with enthusiasm to build excitement, drive engagement, and increase sales.Technical support, deployment and training for the customers of the NetSuite System.Management of warehouse team dedicated to NetSuite system (follow-up and Internal system).Applying solutions with Supply chain department: inventoried stock and reordered items to maintain the appropriate product levels.Translator of technical definitions French to English.

    • Canada
    • Construction
    • 300 - 400 Employee
    • Bilingual Customer Service Specialist
      • Jan 2019 - Jul 2019

      Answered customers' questions in both English and French based on individual caller requirements.Accepted transfer calls to offer interpretation services for non-English-speaking customers.Provided translations for customers seeking information unavailable in required language.Giving system support to customers and another branches in Canada of E-Claim internal system.Referred unresolved customer grievances to designated departments for further investigation. Answered customers' questions in both English and French based on individual caller requirements.Accepted transfer calls to offer interpretation services for non-English-speaking customers.Provided translations for customers seeking information unavailable in required language.Giving system support to customers and another branches in Canada of E-Claim internal system.Referred unresolved customer grievances to designated departments for further investigation.

    • Brazil
    • Machinery Manufacturing
    • 100 - 200 Employee
    • International Trade Analyst
      • Jan 2018 - Sep 2018

      Maintained trusting client relationships by openly communicating proposals, updates, and identified problems.Analyzed financial or operational performance of companies facing financial difficulties to identify or recommend remedies.Introduced the brand in the market of South America.Giving support, deployment, and training of the PROTHEUS system for other Branches in South America and USA, communication in English, Spanish and Portuguese. Maintained trusting client relationships by openly communicating proposals, updates, and identified problems.Analyzed financial or operational performance of companies facing financial difficulties to identify or recommend remedies.Introduced the brand in the market of South America.Giving support, deployment, and training of the PROTHEUS system for other Branches in South America and USA, communication in English, Spanish and Portuguese.

    • Brazil
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Export Specialist
      • Jul 2015 - Sep 2017

      Prepared important and export documentation in compliance with customs requirements, helping customers quickly receive goods.Key member in negotiating with clients to ensure we strike a deal. Responsible to manage SAP deployment, training and support for another branches.Responsible for creating and managing travel plans to visit existing and possible new clients in various markets (South America, Caribbean and West Africa).Translator of technical definitions Spanish to Portuguese and French to Portuguese.

Education

  • Faculdade Ftec IBGEN - Brazilian Institute of Business Management
    Bachelor Degree, International Business and Foreign Trade
    2014 - 2018
  • Greystone
    College, Customer Service
    2019 - 2019

Community

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