Data Administrator

• Aug 2022 - Present

Junior PST Analyst

• May 2021 - Aug 2022

● Investigate and prioritize advertising issues, raising them to a specialist when appropriate for further troubleshooting or debugging. ● Develop deep knowledge of complex products in the team. ● Separate product confusion from bugs, identify solutions and advise the sales team advertisers on how to achieve the advertisers' desired outcome. ● Support the team, especially the new joiners with knowledge about the different products. ● Provide a high-end customer experience in terms of support for advertising bugs. ● For better case solutions, search for complex product knowledge in internal articles and tools.

Customer Service/Staff

• May 2019 - Oct 2020

● Providing excellent service to customers by promptly attending to their shopping needs, answering inquiries and resolving complaints. ● Following cash handling procedures strictly as per the company policies. ● Responsible for working in any position in the kitchen to maintain smooth lunch and dinner service. ● Assisting the Manager with food ordering and delivery. ● Organising the stock via spreadsheets to maintain products’ control and high quality customer service. ● Providing excellent service to customers by promptly attending to their shopping needs, answering inquiries and resolving complaints. ● Following cash handling procedures strictly as per the company policies. ● Responsible for working in any position in the kitchen to maintain smooth lunch and dinner service. ● Assisting the Manager with food ordering and delivery. ● Organising the stock via spreadsheets to maintain products’ control and high quality customer service.

Administrator

• Jul 2016 - May 2018

● Controlling and issuing work orders.● Conferring and inserting notes in the system.● Responsible for service order control via SAP Software.● Responsible for inventory control in SAP of raw material, harvest and other services of the company.● Controlling monthly and weekly closures and service order conferences.● Making a payment from suppliers by preparing reports of data files and information on the quantity of sugar cane from suppliers.*** Achievements: - Implementation and training employees to enter product data digitally to reduce errors in inventory and work order controls that were previously done on paper.As a result, we had an 85% reduction in data analysis time, 90% in error reduction, as the system blocked possible typing errors and 60% in paper consumption.- Deployed an improvement project and managed to correct errors in the inventory control that were not seen before.As a result, I reduced the information gap in the stock of important products that went into duplicity on the SAP system.

Administrative Assistant

• Oct 2013 - Jul 2016

● Controlling, conferring and inserting notes.● Assisting and preparing maps.● Organising documents.● Planning activities and resources.● Responsible for the transactions and reports.● Responsible for agronomic technical control, such as creation and analysis of agricultural recipes, among others.

Administrative Officer

• Nov 2012 - Oct 2013

● Assisting in the accounting of individual and legal entities. ● Collecting and banking services. ● Overseeing clerical tasks, such as sorting and sending mail. ● Keeping an inventory of office supplies and ordering new materials as needed. ● Maintaining files. ● Providing administrative support. ● Assisting in the accounting of individual and legal entities. ● Collecting and banking services. ● Overseeing clerical tasks, such as sorting and sending mail. ● Keeping an inventory of office supplies and ordering new materials as needed. ● Maintaining files. ● Providing administrative support.