Experience

Systeo
• Poland
• Information Services
• 1 - 100 Employee
• Microsoft Power Platform Developer

  • Feb 2023 - Present


Deviniti

• Poland
• IT Services and IT Consulting
• 200 - 300 Employee

• Support Specialist

  • Jun 2022 - Jan 2023

  Support Specialist • Solving problems reported by customers (help in configuring the application, analyzing logs, reproducing bugs, and making a detailed description of the problem to speed up the process of finding the root cause and fixing it by developers) • Working with Jira, Confluence, and other tools from the Atlassian ecosystem • Close cooperation with development teams • Building the internal knowledge base Support Specialist • Solving problems reported by customers (help in configuring the application, analyzing logs, reproducing bugs, and making a detailed description of the problem to speed up the process of finding the root cause and fixing it by developers) • Working with Jira, Confluence, and other tools from the Atlassian ecosystem • Close cooperation with development teams • Building the internal knowledge base



Primesoft Polska Sp. z o.o.

• Software Engineer

  • Feb 2020 - May 2022

  User Support: • V-Desk CRM/DMS - User Support specialist • Guides, Q/A, FAQ, Wiki and User Help writer • PHP, JS and SQL problem solving • Debugging -> To find needle in the full stack of hay • Cooperation with Development Teams User Support: • V-Desk CRM/DMS - User Support specialist • Guides, Q/A, FAQ, Wiki and User Help writer • PHP, JS and SQL problem solving • Debugging -> To find needle in the full stack of hay • Cooperation with Development Teams



Talex S.A.

• Poland
• IT Services and IT Consulting
• 100 - 200 Employee

• IT Specialist

  • Feb 2016 - Jan 2020

  IT specialist: • Solving current user problems • Technical support, support for banking applications, office, windows • Removing failures of printers / scanners, desktop computers, laptops, tablets, phones, • Granting access / permissions / passwords • Solving problems with the Internet network • VPN configuration • User administration (Active Directory) • Printer configuration (NAS) IT specialist: • Solving current user problems • Technical support, support for banking applications, office, windows • Removing failures of printers / scanners, desktop computers, laptops, tablets, phones, • Granting access / permissions / passwords • Solving problems with the Internet network • VPN configuration • User administration (Active Directory) • Printer configuration (NAS)



Weranda Family Restaurants

• Event Manager

  • Jun 2015 - Oct 2018

  Event Manager: • Realization and coordination of music and cultural events • Cooperation with partners and sponsors of the event • Marketing promotion (Facebook, Instagram, media and institutions). • Preparing budgets • Graphic design (flyers, business cards, posters, social media) • Cooperation with the accounting department Event Manager: • Realization and coordination of music and cultural events • Cooperation with partners and sponsors of the event • Marketing promotion (Facebook, Instagram, media and institutions). • Preparing budgets • Graphic design (flyers, business cards, posters, social media) • Cooperation with the accounting department



Centuria Sp. z o.o.

• Poland
• IT Services and IT Consulting
• 1 - 100 Employee

• Service Desk Operator

  • Jan 2015 - Jun 2015

  ServiceDesk: Contract work for Allegro Group as Operator SeriviceDesk during Data Center migration. • Taking care of IT infrastructure • Helpdesk services • Problem diagnosis and solving • Configuration of IT equipment ServiceDesk: Contract work for Allegro Group as Operator SeriviceDesk during Data Center migration. • Taking care of IT infrastructure • Helpdesk services • Problem diagnosis and solving • Configuration of IT equipment



iSpot Apple Premium Reseller

• Poland
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior sales

  • Nov 2010 - May 2012

  Senior sales: • B2C • Professional customer service • Solving technical problems • Simple service for iPad, iPhone, iPod (software and hardware) • Checking inventory • Taking care of the positive image of the company Senior sales: • B2C • Professional customer service • Solving technical problems • Simple service for iPad, iPhone, iPod (software and hardware) • Checking inventory • Taking care of the positive image of the company