Experience

Grupa Topex

• Poland
• Manufacturing
• 100 - 200 Employee

• Assistant Product Manager

  • Oct 2021 - Present

  I actively communicate with suppliers regarding colordetermination, documentation flow, and to get the necessaryinformation to the buyer / PM. I am able to read QCC reports. Iwork on SoftLab ERP system where I enter new products, pricelists, descriptions and pull key data for reports. I outsourcetesting of patterns to the quality control department. I deliverthe patterns to the laboratory and analyze the report after thetests are done. I set up orders for graphic designers,photographers and marketing department. The whole samplebrief I create in Excel, where I present my vision of the look ofthe packaging. I create descriptions for products, trainingpresentations, as well as information and sales presentationsand a vision of one pagers in Excel.



Pergamin

• Poland
• Software Development
• 1 - 100 Employee

• Junior Sales Development Representative

  • May 2021 - Sep 2021

  I created customer databases and actively solicited throughcold calling, cold mailing and LinkedIn. I set up meetings withthe sales person and followed up. I worked with the CRMsystem (HubSpot). I maintained contact with clients andnurtured a good relationship with them. I created reports andsales results reports. I tested reaching out to different groups ofcustomers with the company's offer. I took care of a good imageof the company. I created customer databases and actively solicited throughcold calling, cold mailing and LinkedIn. I set up meetings withthe sales person and followed up. I worked with the CRMsystem (HubSpot). I maintained contact with clients andnurtured a good relationship with them. I created reports andsales results reports. I tested reaching out to different groups ofcustomers with the company's offer. I took care of a good imageof the company.



PZU

• Poland
• Insurance
• 700 & Above Employee

• Customer Specialist

  • Mar 2021 - May 2021

  I was promoted to a higher position, taking on moreresponsibilities for clients insurance policies. I providedcomprehensive customer service, advised and made decisionsregarding replacement vehicle rentals. I actively worked withthe team, collected documentation and resolved conflicts. I alsocompiled all the most relevant event information for theconsultants. I took care of the company's good image and goodcustomer experience.

• Customer Consultant

  • Nov 2020 - Mar 2021

  I provided customer service on the hotline in the ReplacementVehicle Rental and Repair Center department. I had training ininsurance and internal company procedures. I took care of goodrelations with customers.