Mateusz Orzeszyna

Business Analyst and Product Owner at Travcorp Poland
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Contact Information
us****@****om
(386) 825-5501
Location
Siemianowice Śląskie, Śląskie, Poland, PL
Languages
  • English Full professional proficiency
  • French Elementary proficiency
  • Polish Native or bilingual proficiency
Skills

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5.0

/5.0
/ Based on 2 ratings
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Lukasz Nowak

Truly open minded leader with unique capability to think out of the box, and deal with most difficult projects. Always professionally manages the team, and drives everyone involved to the complete success. Top man in every inch.

Anna Antonik

I had a pleasure to work with Mateusz, he's a brilliant and gifted Project Manager. At some point he was my Supervisor and I highly recommend his expertise, he helped me to understand the company's internal processes. He is an outstanding person and brings a lot of energy. Mateusz will be a valuable asset to any company.

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Experience

  • Travcorp Poland
    • Poland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst and Product Owner
      • May 2021 - Present

      - Backlog grooming - Business analysis - Leasing with stakeholders - Facilitating dev team - Legacy system ownership - Backlog grooming - Business analysis - Leasing with stakeholders - Facilitating dev team - Legacy system ownership

  • Royal Panda
    • Malta
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • CS systems and Project Manager - Project Management, Zendesk Product Owner
      • Mar 2019 - May 2021

      - Owned and prioritized product backlog.- Improved workflows by employing triggers and automations available via Zendesk- Worked with other departments to collaboratively reach our roadmap deadlines- Successfully collaborated with colleagues across the group to fulfill the compliance requirements and align group policies.

    • Training and Project Manager - Head of Learning and Development, Project Management
      • Nov 2017 - Mar 2019

      - Headed Training and Development department- Co-managed integration and training of Zendesk within the company - Leaded the creation of a new 5 person department within the company- Managed the integration of the Learnster training platform project- Co-managed the company's vertical and horizontal structure overhaul- Co-managed the Customer Service department- Took active part in the recruitment and onboarding process

    • Support Supervisor - iGaming sector
      • Dec 2016 - Nov 2017

      - Prepared training materials for newly onboarded employees- Trained new employees- Supervised a group of 15 customer support agents

    • Support Specialist - iGaming sector
      • Jan 2015 - Dec 2016

      - Maintained highest level of customer support in a demanding market- Worked as a unit within a team- Achieved top mark evaluation scores

  • Magna International
    • Canada
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Translator
      • May 2014 - Oct 2014

  • Jaxamount SC
    • Sales And Marketing Specialist - Fashion and design industry
      • 2012 - Sep 2014

      - Successfully launched a new product on the market - Negotiated new contracts - Actively looked for new clients for the company - Utilized strong interpersonal and communications skills to serve customers - Successfully launched a new product on the market - Negotiated new contracts - Actively looked for new clients for the company - Utilized strong interpersonal and communications skills to serve customers

Education

  • The University of Glasgow
    Master of Arts (M.A.), Philosophy
    2008 - 2011

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