Experience

APS - Administration Personnel Services

• Poland
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Senior back office agent for PayPal and Venmo

  • May 2022 - Present

  Agent position for PayPal and Venmo in GFCCP department in teams of Global Protection and Risk Analyst. Duties include: - resolving disputes between buyers and sellers, - analysis of user accounts, - customer service, - basic technical support, - looking for and preventing online or financial fraud, - initiating money transfers, - software support (Zendesk, Scope, dedicated ticketing software [SCM, Compass Gold, Monkey Wrench, Citrix, Office suite, Atlassian], - resolving user account takeovers, - prevention of money laundering, - carrying out the KYC procedure. Show less



Securitas Polska

• Poland
• Security and Investigations
• 100 - 200 Employee

• Law enforcement officer

  • Oct 2020 - Apr 2023

  Duties included: - registration of vehicles and persons wishing to enter the protected area, - office administration, - operation of SharePoint, - checking the technical condition of security. Duties included: - registration of vehicles and persons wishing to enter the protected area, - office administration, - operation of SharePoint, - checking the technical condition of security.



Zdrowa Domowa Kuchnia

• Swarzędz, Woj. Wielkopolskie, Poland

• Barista Bartender Waiter

  • Dec 2019 - Jul 2020

  Working in an intimate restaurant as a waiter/barista. Duties included: - professional waiter service, - tuning dishes, - kitchen assistance, - barista services, - bartending services, - catering services, - taking deliveries, - ordering goods, - handling Facebook profile. Working in an intimate restaurant as a waiter/barista. Duties included: - professional waiter service, - tuning dishes, - kitchen assistance, - barista services, - bartending services, - catering services, - taking deliveries, - ordering goods, - handling Facebook profile.



Policja. Komenda Miejska w Poznaniu. Komisariat

• Poland
• Law Enforcement
• 1 - 100 Employee

• Internship trainee

  • Aug 2019 - Nov 2019

  Professional practice at the police station in Swarzedz. Learning the basics of police work, the organization of the facility, the scope of duties, editing documents and cataloging them. Professional practice at the police station in Swarzedz. Learning the basics of police work, the organization of the facility, the scope of duties, editing documents and cataloging them.



Stokrotka Sp. z o.o.

• Poland
• Retail
• 400 - 500 Employee

• Retail salesman

  • Jan 2019 - Jun 2019

  Merchandise sales, customer service, restocking. Merchandise sales, customer service, restocking.



KFC

• United States
• Restaurants
• 700 & Above Employee

• Driver-salesman

  • Jun 2016 - Oct 2018

  Work as a driver-salesman in a company that handles deliveries for Amrest sp.z.o.o Work as a driver-salesman in a company that handles deliveries for Amrest sp.z.o.o