Mateusz Janik

Software Tester Team Leader at StreamVX
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Contact Information
us****@****om
(386) 825-5501
Location
Gdańsk, Pomorskie, Poland, PL
Languages
  • polski Native or bilingual proficiency
  • angielski Professional working proficiency
  • niemiecki Elementary proficiency

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Jill Warren

During Mateusz's time as a Quality Analyst he worked on a number of projects to enhance the discoverability of the Thomson Reuters financial news file by effectively tagging content. This included automatic topic classification via machine learning, a complex algorithmic process with many nuances. Mateusz undertook this task with enthusiasm and was able to successfully train several topics. Mateusz is a very bright and capable individual, he is quick to grasp complex concepts and has a great aptitude for learning new technologies.

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Credentials

  • EFSET English Certificate - Score: 75/100, Proficient (CEFR C2)
    EF Education First

Experience

    • Poland
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Software Tester Team Leader
      • May 2021 - Present

      Key responsibilities :- Managing workload for Software Tester Team- Managing needs of internal and external clients - Reporting and data collation for tests and ad hoc tasks for stakeholders - Creative support in planed development activities - Software testing Key responsibilities :- Managing workload for Software Tester Team- Managing needs of internal and external clients - Reporting and data collation for tests and ad hoc tasks for stakeholders - Creative support in planed development activities - Software testing

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Client Support Service Desk Analyst
      • Apr 2021 - Apr 2021

      Key Responsibilities :-Respond to client issues received by telephone, voice mail, e-mail and via the customer portal-Respond to incident alerts, making sure that they are progressed effectively within defined service levels and call management guidelines-Manage and complete scheduled tasks on time-Ensure effective client communications take place-Ensure the effective assignment and escalation of incidents to engineers where appropriate-Advise the Team Lead of emerging issues-To adhere to ITIL framework processes-Share information across your team and department-Contribute documentation to the shared knowledge base-Update, edit and remove client contacts from internal systems when necessary-Investigate and resolve event calls or incidents with a pre-defined reaction process

    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Supply Chain Specialist
      • Jan 2021 - Mar 2021

      - praca w łańcuchu zaopatrzenia z klientami wewnętrznymi (produkcja, magazyn) oraz zwenętrznymi (kontrachenci, klienci)- przygotowywanie raportów dostępności zasobów produkcyjnych w oparciu o plan obciążenia- obsługa systemu ERP- proponowanie, nadzorowanie i wdrażanie zmian w systemie ERP- komunikacja wewnętrzna między działami- optymalizacja procesów pod kątem dyrektywy ISO 9001- obsługa zgłoszeń usterek sprzętu komputerowego wewnątrz firmy w tym serwis hardware oraz wsparcie software zarówno zdalnie jak i osobiście- opieka nad nowo przyjetymi pracownikami, wdrożenie, przedstawienie procesów

    • Junior Supply Specialist
      • May 2020 - Jan 2021

    • Stażysta w dziale IT
      • Nov 2019 - May 2020

      - praca w łańcuchu zaopatrzenia- obsługa systemu ERP- optymalizacja narzędzi procesowych- tworzenie oraz wprowadzanie rozwiązań doskonalących realizację projektów w obszarze zarządzania oraz produkcji

    • Italy
    • Design Services
    • 1 - 100 Employee
    • Goods Flow Co-Worker
      • Mar 2017 - Apr 2019

    • Canada
    • Software Development
    • 700 & Above Employee
    • Quality Analyst
      • Feb 2016 - Dec 2016

      Responsibilities :- creating algorithms for the topic word recognition automation- creating algorithms for the company recognition automation- providing recommendations for metadata improvements- investigating ad-hoc News metadata issues and evaluating metadata quality- ad-hoc metadata quality evaluations/third party metadata mappings- professional internal communication - resolving client issues in the range of metadata improvements cor company recognition automation and topic words recognition automationExperiences :- creating and conducting Agile internal workshops for members of the team- creating and conducting a presentation of Company recognition automation for stakeholders

    • 1 - 100 Employee
    • Instructor
      • Nov 2014 - Feb 2016

      - keepin the McDonald's Standards within owns and coworkers work- training new employees - keeping training records- production on all of the Restaurant sites - keepin the McDonald's Standards within owns and coworkers work- training new employees - keeping training records- production on all of the Restaurant sites

Education

  • Gdańsk University of Technology
    Engineer’s Degree, Computer Science
    2018 - 2021
  • Gdańsk University of Technology
    Engineer's degree, Transportation Engineering
    2009 - 2014

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