Mateusz Janczak

Junior Support Engineer at Luxoft Poland
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Contact Information
us****@****om
(386) 825-5501
Location
PL
Languages
  • polski -
  • angielski -

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Bio

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Credentials

  • Customer Service: Call Control Strategies
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • De-Escalating Conversations for Customer Service
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • IT Service Desk: Customer Service Fundamentals
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Phone-Based Customer Service
    LinkedIn
    Mar, 2023
    - Nov, 2024

Experience

  • Luxoft Poland
    • Poland
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Junior Support Engineer
      • Mar 2023 - Present

  • dk Computers Artur Domagalski
    • Konin, Woj. Wielkopolskie, Polska
    • Serwisant / Informatyk
      • Aug 2020 - Mar 2023

  • Kupiec Sp. z o.o.
    • Poland
    • Food Production
    • 1 - 100 Employee
    • Starszy przedstawiciel handlowy
      • Oct 2019 - Jul 2020

  • VeloBank S.A.
    • Poland
    • Financial Services
    • 700 & Above Employee
    • Doradca Klienta Zamożnego
      • Nov 2017 - Feb 2019

  • Bank Millennium
    • Banking
    • 700 & Above Employee
    • Asystent Klienta
      • Sep 2014 - Apr 2017

Education

  • Państwowa Wyższa Szkoła Zawodowa w Koninie
    Licencjat (Lic.), Politologia
    2009 - 2012
  • III Liceum im. Cypriana Kamila Norwida w Koninie
    Humanistyczno - dziennikarski
    2006 - 2009

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