Experience

Optus

• Australia
• Telecommunications
• 700 & Above Employee

• IoT Technical Specialist

  • Jan 2020 - Present

• IoT Engineering Senior Network Engineer

  • Jul 2017 - Present

  Working as the technical lead in IoT Engineering Team at Optus.- Integrating and deploying IoT Solutions- Specialising in NB-IoT technology- Device evaluation, consultation, testing and on-boarding- Evaluating use cases, development and demonstration

• Network Engineer - Strategic Planning and Engineering Development

  • Apr 2016 - Present

  Working on the following technologies;* IoT* VoWiFi 'WiFi Talk' Project- IME for fully virtualised IMS solution and dedicated mobile application- Deploying supplementary services- Time critical upgrades of platform and mobile application to SHA2- Testing and debugging of mobile application- Ongoing support, troubleshooting, patching and fault resolution in short timeframes- Vendor Engagement* VoWiFi 'WiFi Calling' ProjectSuccessful integration of a virtualised IP-SM-GW platform in an aggressive timeline enabling SMSoIP. Managing risks effectively and deploying a platform to production environment.

• Graduate - Networks/Engineering

  • Apr 2014 - Jun 2017

  RAE Switch | Mobile Radio Planning and Quality• Successful time critical completion of Disaster Recovery Plans (DRPs) for network controllers across 16 exchanges. Identifying appropriate resources and developing strategies to surpass expectations.• Automated an outdated method of creating network controller boundaries, documenting and sharing.• Daily support in generating forecasts, network controller audits, peer reviewing and documentation.RAE NSW | Mobile Radio Planning and Quality• Developed process to swiftly identify swapped feeders at sites across the nation, managing their resolution in a timely manner.• KPI monitoring newly integrated L7. Proactive monitoring, analysis and resolution of poor performing sites.• Extensive audit on geographical site data across multiple databases to successfully strengthen commitment to the National Emergency Warning System. Improving site data for modelling and optimisation.• Drive tests and working off campus as Optus resource committed to completion of common goal.Mobile Technical Support & IP Tier 2 | Operations & Assurance (Tier 2)• Assisting in change management of live mobile network (software upgrades).• Problem Management: pro-actively identifying recurring faults, critical thinking, and working with vendors to remove issues from the network.• Incident Management: investigating causes into faulty sites, providing solution and logging tickets.• Managing overdue Root Cause Analyses and Network Incident Reports..• Customer communication to resolve localised faults.ISIME | Next Gen Value Added Services – Current• Responsible for testing and investigation of issues aligned with live network upgrades for Voice over WiFi (VoWiFi). Ensuring bugs are captured early to minimise impact.• Daily vendor interaction, providing support, aligning objectives through effective communication and negotiation.• Identifying methods of improving monitoring VoWiFi platform and reporting options to management.



Optus

• Australia
• Telecommunications
• 700 & Above Employee

• Intern RAN Switch Engineer

  • Dec 2012 - Feb 2013

  Worked as an intern in the RAN Switch Engineering team. Learnt organisational, departmental and team structures. Furthered technical understanding of RAN networks via team meetings, documentation and assisting in projects. Worked on D&C charts, collection of database information and, creating and updating BSC/RNC boundaries for 2G/3G networks among other projects. Furthered communication skills in a professional environment through the use of appropriate channels (inter-departmentally and externally).



MW Interiors / Schiavello Group

• Professional Workstation Installer/Contractor

  • Dec 2005 - Aug 2012

  Professional office-fit outs involved in small and large scale teams. Professional office-fit outs involved in small and large scale teams.