Experience

M.T.M. CREATOR

• Croatia
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Trainer

  • Feb 2023 - Present

  Zagreb, Croatia Licensed Trainer in English, German and Spanish for the online identification process Trainer duties are: -formal education of new agents and their integration into the organization - performing administrative tasks related to new employees which include gathering the necessary documentation and certificates needed to start the working process - "shadowing" on their first day and on any other needed day, giving support, help and information needed for a successful start - giving… Show more Licensed Trainer in English, German and Spanish for the online identification process Trainer duties are: -formal education of new agents and their integration into the organization - performing administrative tasks related to new employees which include gathering the necessary documentation and certificates needed to start the working process - "shadowing" on their first day and on any other needed day, giving support, help and information needed for a successful start - giving feedback on performance with advice on how to improve - introducing the agents to new projects and upgrades in the working process

• Senior agent

  • Jul 2021 - Present

  Zagreb, Croatia Online identification

• Senior agent

  • Jul 2021 - Present

  Zagreb, Croatia Online identification