Experience

ComSign

• United Kingdom
• Information Technology & Services

• IT Support Technician

  • Apr 2016 - Present

  ComSign is a subsidiary of Comda, one of the oldest and most prominent companies in Israel in the fields of information security and user identification. -Providing technical support for the company's customers, supporting clients with senior positions (CEO, mayors, doctors, lawyers etc.). -Providing technical support via phone, meeting goals, working under pressure, working in a team. -Troubleshooting by remote control, providing training. -Providing support for the entire company products. -Integrating and supporting a system team in the Comda mother company. -Providing support and guidance to WeSign and ComSignTrust, subsidiaries of Comda. -Initial support of requesting and installing Symantec SSL certificates. -Technical monitoring of the company's various teams, producing reports. Show less



IDF - Israel Defense Forces

• IT Manager

  • Apr 2013 - Mar 2016

  -Exclusive responsibility for a computer network of 60 computer stations of all types. -Troubleshooting of a variety of types of computer malfunctions, from setting up a printer through setting up data to a position reset. -Repairing end user endpoints, repairing classified positions. -Managing work permits for all soldiers and commanders. -Infrastructure malfunctions: lancast, rack, switch, routers, etc. -Providing technical support for classified military communications equipment. -Managing a basic computing warehouse with large and valuable equipment, ongoing management of the personal computer office, compliance with the strictest regulations of the IDF. -Workplace:Windows 7, operating system and tools (GPO, AD, Office, XP Mode, etc.). -Providing a professional, high-quality service with a smile. Show less