Experience

Zesty

• Finland
• Advertising Services

• Head of Revenue Operations

  • Dec 2020 - Present

  Leading Revops teams across the full Go-to-Market funnel, as well as the Business Applications, and BI teams. Leading Revops teams across the full Go-to-Market funnel, as well as the Business Applications, and BI teams.



Yotpo

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Senior Revenue Operations Manager

  • Jul 2020 - Dec 2020

  Leading strategic, cross departmental initiatives to optimize revenue streams and minimize friction between Marketing, Sales, Customer Success, and Account Management teams.

• Customer Success Operations Manager

  • Aug 2017 - Jul 2020

  Designing and executing operational and strategic initiatives. Building processes, KPIs, compensation plans, information systems, and analytics for CSM, support, and Account Management teams.



SimilarWeb

• Market Research
• 700 & Above Employee

• Customer Support Operations Manager

  • Dec 2016 - Aug 2017

  Owned the Support tech stack and analytics. Design and implementation of ticketing platform, dashboards & insights on Support trends.

• Customer Support Engineer

  • Dec 2015 - Dec 2016

  Tier 1 & 2 support for product, data and usability issues. Worked closely with Data Science team on data & algorithm investigations.



Artisan Sonics

• Israel
• Hospitals and Health Care
• 1 - 100 Employee

• Product Manager

  • Jan 2012 - Nov 2015

  Responsible for full product life cycle. Starting with product characterization and requirements, prioritizing development stages, QA and hands on implementation on site. My most valuable project was successfully leading the design and development of a tailored web platform used in a fertility institute. Responsible for full product life cycle. Starting with product characterization and requirements, prioritizing development stages, QA and hands on implementation on site. My most valuable project was successfully leading the design and development of a tailored web platform used in a fertility institute.