Experience

Delek

• Israel
• Oil and Gas
• 200 - 300 Employee

• QA Tester

  • Feb 2023 - Present

  • Analyzing Software Requirements Specification • Writing and working with test case documentation (STD, STP,STR) • Using testing environment and production • Execution manual test • Working in Agile environment • Bug documentation in Jira • Using test methodologies for testing company products. • Analyzing Software Requirements Specification • Writing and working with test case documentation (STD, STP,STR) • Using testing environment and production • Execution manual test • Working in Agile environment • Bug documentation in Jira • Using test methodologies for testing company products.



Bright Data

• Israel
• Software Development
• 300 - 400 Employee

• QA Tester

  • Dec 2021 - Dec 2022

  • QA, and Deployment for BrightData products. • Working in Linux and Windows environments. • Using manual tests for testing the company's products • Real-time assistance to R&D. • Handling multiple tasks on a tight schedule. • Deploying new versions and updates of the company's products. • Releasing new versions of the company's products which are used by over 160 million users. • QA, and Deployment for BrightData products. • Working in Linux and Windows environments. • Using manual tests for testing the company's products • Real-time assistance to R&D. • Handling multiple tasks on a tight schedule. • Deploying new versions and updates of the company's products. • Releasing new versions of the company's products which are used by over 160 million users.



ONE - Contact Centers

• Israel
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Technical Support

  • Oct 2015 - Nov 2021

  • Tech support for the personal printer and pc department. • Assisting private customers following service guidelines. • Remote diagnostic of hardware, software and general issues. • Opening detailed log cases. • Assisting guiding new employees with company guidelines and protocols. • Tech support for the personal printer and pc department. • Assisting private customers following service guidelines. • Remote diagnostic of hardware, software and general issues. • Opening detailed log cases. • Assisting guiding new employees with company guidelines and protocols.



Partner Israel

• Israel
• Telecommunications
• 700 & Above Employee

• Technical Support, Business Division

  • Jan 2017 - Jan 2020

  • Handle troubleshooting and finding solutions for business customers. • Solving Internet connection problems from the internet provider side. • Backup information and open protocols on check point and cisco firewalls. • Providing help by using Remote control. • Handle troubleshooting and finding solutions for business customers. • Solving Internet connection problems from the internet provider side. • Backup information and open protocols on check point and cisco firewalls. • Providing help by using Remote control.